JULIE BOKENGE KEDJU
DUBAI
Summary
High-achieving Senior Sales Associate successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Professional sales expert with significant experience in driving revenue growth and customer satisfaction. Strong focus on team collaboration, consistently achieving targets, and adapting to changing needs. Skilled in building relationships, communication, and strategic planning. Reliable and results-oriented, known for high standards and delivering impactful solutions.
Overview
3
3
years of professional experience
Work History
Senior Sales Associate
SANTA LUCIA SUPERMARKET
03.2024 - 03.2025
- Greet customers with a warm smile upon entry, ensuring a welcoming environment that fosters exceptional customer experiences.
- Proactively asses customer needs and assist in making informed buying decisions, enhancing overall satisfaction and loyalty.
- Consistently achieve sales targets and key performance indicators (KPIs) through effective up-selling and cross-selling strategies that address customers preferences.
- Generate sales reports and analyze performance metrics to identify areas for improvement and strategize for sales improvement.
- Address customer concerns and complaints proactively and professionally, ensuring satisfaction resolution to enhance customer loyalty.
- Oversee stock management by handling inventory processes, including stock inward/outward recording while ensuring optimal stocks levels and preventing loss or theft.
- Maintain high standards of visual merchandising, ensuring cleanliness and organization of the sales floor and stockroom in line with brand standards.
Sales Promoter
SANTA LUCIA DOUALA
09.2021 - 02.2023
- Actively promote products to potential customers through demonstrations, sample and persuasive communication.
- Approach and interact with customers to understand their needs and recommend suitable products.
- Drive sales by convincing customers of the products value and benefits.
- Represent the brand professionally and maintain a positive image in all customer interactions.
- Maintain deep understanding of products features, pricing, and competitive advantages.
- Ensure product displays are attractive, well-stocked, and aligned with brand guidelines.
- Track daily sales, customer feedback, and inventory levels; report to supervisors or sales managers.
- Support promotional events, products lunches, and in-store campaigns.
- Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
Education
High School Diploma -
GHS KUMBA
CAMEROON06-2018
Ph.D. - Educational Administration
UNIVERSITY OF BUEA
CAMEROON03-2020
GED -
GHS KUMBA
CAMEROON06-2016
Skills
- Communication skills
- Initiative
- Adaptability
- Flexibility
- Self-Motivated
- Team player
- Computer Skills
- Point of Sales system
- Territory expansion
- Sales presentations
- Product knowledge
- Negotiation expertise
Languages
English
French
Beginner (A1)
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Personal Information
- DOB: AUGUST 18 1998
- Nationality: CAMERONIAN
- VISA STUS : SPOUSE VISA
Timeline
Senior Sales Associate
SANTA LUCIA SUPERMARKET
03.2024 - 03.2025
Sales Promoter
SANTA LUCIA DOUALA
09.2021 - 02.2023
High School Diploma -
GHS KUMBA
Ph.D. - Educational Administration
UNIVERSITY OF BUEA
GED -
GHS KUMBA