Yassmine Slimen
Dubai,United Arab Emirates
Summary
Highly skilled professional with a strong foundation in critical thinking and problem solving, leadership, and teamwork. Demonstrates exceptional time management and the ability to work under pressure. Proficient in Microsoft Excel, Microsoft Office, and various computer skills. Known for being a fast learner with excellent communication skills and a proven track record in customer service. Committed to leveraging these competencies to contribute effectively within a team-oriented environment while pursuing continuous professional growth.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
Work History
Business development executive
ARAMTEC FOOD SERVICE
Dubai, UAE
08.2024 - Current
- Developed new business relationships by networking with industry professionals.
- Identified potential clients for business expansion opportunities.
- Established strong partnerships with key stakeholders to drive business growth.
- Delivered outstanding customer service, resulting in repeat business collaborations.
- Conducted extensive market research to identify emerging trends and opportunities.
- Assisted in budget development and oversight, maintaining fiscal discipline across projects.
sales associate
TRANSMED UAE (Italtouch trading LLC)
Dubai, United Arab Emirates
04.2023 - 07.2024
- Achieved a remarkable 30% increase in company sales by implementing effective sales strategies
- Proactively engaged with new customers by providing quotes and promoting new products, resulting in enhanced sales performance
- Successfully resolved customer issues with professionalism and adherence to standardized procedures, ensuring a positive customer experience
- Fostered strong relationships with potential clients, contributing to improved customer satisfaction and loyalty
- Responsible for compiling comprehensive weekly and monthly reports to track sales performance and customer feedback
- Efficiently managed email correspondence, inventory control, and product ordering to streamline operations and optimize customer service delivery
- Visiting clients on a weekly basis schedule, enhancing the customer experience and improving customer satisfaction
sales associate
ZARA
Tunis
01.2022 - 01.2023
- Answered incoming telephone calls and responded to customer questions
- Resolved problems according to standardized procedures while maintaining courteous manner
- Delivered quality customer service and developed relationships with prospective customers
- Informed current and prospective customers of promotions and new or upgraded products
- Quoted prices and encouraged customers to buy Explained product options, related charges and mandatory disclosures clearly and concisely
- Increasing overall performance, productivity, and profitability and, is responsible for building sustainable customer relationships with the successful delivery of customer service and monitoring/measuring customer satisfaction
- Relationship building/customer experience: build strong relationships with current and prospective customers, in person, in the market, and over the phone
- Product promoter and sales champion: understand, recommend, and sell financial products and services to customers
- Provided a high level of customer service by ensuring all orders were processed, released and shipped on time
sales associate
LACOSTE
Tunis
01.2021 - 12.2021
- Greeting customers and providing an enjoyable shopping experience along with gaining customers' satisfaction
- Adhering to the execution of established safety, security, quality and store operations policies, procedures
- Ensuring the proper execution of all assigned store level marketing programs
- Completing all store housekeeping functions
- Replenishing products and supplies to always ensure in-stock conditions
- Communicating with the management team regarding customer requests and vendor-related concerns
- Created a sales reporting and performance evaluation system
- Worked with startup to create sales funnel
- Monitored and reviewed the performance of the sales department with an eye on making recommendations
- Monitored sales levels and arising patterns so as to predict any potential pitfalls
- Managed elaborate sales processes
Education
Baccalaureate Degree - Sciences
AHMED SNOUSSI
01.2012 - 01.2022
Skills
- Critical thinking and problem solving
- Leadership and Teamwork
- Time Management
- Ability to Work Under Pressure
- Microsoft Excel
- Computer Skills
- Microsoft Office
- Fast Learner
- Ability to Work in a Team
- Communication Skills
- Customer Service
Languages
English
Fluent
Arabic
Native
French
Fluent
Personal Information
- Date of birth: 05/02/04
- Nationality: Tunisian
Custom
- Sports
- Movies
- Singing
- Traveling
Timeline
Business development executive
ARAMTEC FOOD SERVICE
08.2024 - Current
sales associate
TRANSMED UAE (Italtouch trading LLC)
04.2023 - 07.2024
sales associate
ZARA
01.2022 - 01.2023
sales associate
LACOSTE
01.2021 - 12.2021
Baccalaureate Degree - Sciences
AHMED SNOUSSI
01.2012 - 01.2022
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