Juliet Nazareth

• To be part of ever growing organization
• To get a challenging position and utilize my experience in the medical insurance field which the organization offers.
• To update myself on the knowledge of medical insurance UAE regulations and medical coding.

Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative.

Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Flexible customer service team member focused resolving customer concerns and enquiries. Skilled at accurately documenting call details, preparing reports and organising documentation. Offers helpful answers and relevant information to retain business.

Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.

Proficient in customer service best practices and related options. Attentive administrative team member organised in managing enquiries and documents. Prompt in handling communications and developing resolutions for diverse concerns. Thorough and detail-oriented in following procedures.

Accomplished Customer Service Representative of 8 years, consistently maintaining customer satisfaction and contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and winning customer loyalty. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees.

Dedicated team player, proactive and hands-on in task completion. Focused Customer service advisor with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Dedicated highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.

Focused claims processor with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

• Citizenship: Indian
• Title: DHA Registered Nurse
• Date of birth: 01/09/87
• Gender: Female
• Marital status: Married
• Visa status: Residence

• reading
• sports

Awarded as fast eclaims processor in Neuron

Employee of the month in AXA

5 years service completion in AXA

DHA RN License

Excel training

CPT coding

Email skill

Nano system, Citrix