Julius Atwiine
Abu dhabi ,United Arab Emirates
Summary
Skilled Sales Representative well-versed in sales, customer service and management. Demonstrated track record of success in generating new revenue streams while building customer loyalty and retention.
Overview
7
7
years of professional experience
Work History
Sales Representative
Auriga Consultancy services
Abu dhabi , United Arab Emirates
06.2022 - Current
- Set up appointments with potential and current customers to discuss new products and services.
- Completed customer searches to generate new leads.
- Accounted for all inventory and ordered new stock.
- Helped resolve client problems quickly with superior customer service.
- Responded to telephone and in-person requests for information.
- Used consultative sales approach to understand and meet customer needs.
- Resolved customer concerns promptly to maintain satisfaction.
- Maximised business potential by providing excellent customer service and ensuring 95% client retention.
Retail Sales Associate
Jones the grocer LLC
Abu dhabi , United Arab Emirates
01.2020 - 06.2022
- Maintained display and organisation of department based on visual merchandising guidelines.
- Actively participated in daily and department meetings, providing insights and recommendations.
- Guaranteed client satisfaction by constantly providing standards of company services and values.
- Enhanced customer experience through all communication channels through professionalism and product knowledge.
- Drove sales results through building and maintaining strong and thoroughly updated client portfolio.
- Assisted in timely, accurate completion of markdowns, re-tickets, and RTVs.
- Engaged clients by building authentic, long-term relationships, from welcoming to after-sales assistance.
- Analysed sales to identify top-performing products.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Operated cash registers with accuracy and processed cash and card transactions.
Brand Ambassador
MTN UGANDA
Kampala , Uganda
07.2016 - 04.2019
- Promoted brand identity by maintaining consistent visual merchandising through social media .
- Attracted customers through new event concepts and interesting discussion topics.
- Shared unique brand stories and product insights through impactful storytelling.
- Raised brand profile among key audiences through influencer marketing.
- Understood customer needs to tailor expert advice, helping to establish and maintain brand trust.
- Identified opportunities to upsell, augmenting average purchase value.
- Grew sales revenue in line with personal and team targets.
- Represented luxury retail brand with dedicated work ethic, immaculate presentation and fantastic communication skills.
- Advocated brand values to key audiences through different communication channels.
- Demonstrated detailed product knowledge to advise on current offerings.
- Increased brand awareness by designing unique customer experiences encompassing brand values.
- Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
- Leveraged goal-driven and ambitious mindset to consistently surpass sales and KPI targets.
- Inspired exceptional customer experiences and brand loyalty to help increase repeat business.
Education
Bachelor of Business Administration - Business administration and management
Uganda Martyrs University Nkozi - Uganda
Kampala , Uganda 11.2015
Skills
- Teamwork and collaboration
- Retail marketing
- Customer service
- Acquiring clients
- Revenue generation
- Scheduling understanding
- Marketing
- Sales strategies
- Problem solving strength
- Product knowledge
- Merchandising and display management
- Network development
- Client service
- Customer-focused
Languages
English
Advanced
C1
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Representative
Auriga Consultancy services
06.2022 - Current
Retail Sales Associate
Jones the grocer LLC
01.2020 - 06.2022
Brand Ambassador
MTN UGANDA
07.2016 - 04.2019
Bachelor of Business Administration - Business administration and management
Uganda Martyrs University Nkozi - Uganda
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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