Junaid Dalkhania
Dubai,UAE
Summary
Experienced professional with expertise in Microsoft Excel, sales and marketing, and leadership. Demonstrates strong customer service, teamwork, and communication abilities,combined with exceptional communication abilities. Committed to driving portfolio growth and optimising investment performance. Specialises in residential real estate with a keen insight into market analysis and ethical practices. Career goals include leveraging skills to drive business growth and enhance market presence.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
Work History
Portfolio manager
MSK Real Estate LLC
Dubai
07.2021 - 10.2024
- Built strong relationships with clients to ensure long term business growth.
- Identified profitable investments opportunities through rigorous market research.
- Provided expert guidance to clients on diverse investment options.
- Negotiated successful property deals by building strong relationships with clients.
- Facilitated open house viewings for potential buyers to engage interest.
- Delivered exceptional customer service, resulting in repeat business and referrals.
- Managed client portfolios, ensuring satisfaction and retention of customers.
- Assessed client needs and financial abilities, offering tailored advice accordingly.
- Coordinated appointments with prospective buyers to showcase properties on the market.
- Maintained up-to-date knowledge of the property market trends for competitive advantage.
- Promoted properties via various advertising mediums, increasing visibility in the market.
- Arranged mortgage consultations to assist clients in understanding their financing options.
- Maintained a high level of professionalism at all times, promoting a positive image of the company in public dealings.
- Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.
Customer Support
REDHA Al Ansari Exchange
Dubai
05.2017 - 09.2020
- Processing customer deposits, withdrawals, and payments
- Supporting the Exchange sales team by identifying customer needs and then promoting current offers to them
- Performing clerical and administrative duties
- Following bank procedures when performing transactions
- Dealing tactfully and efficiently with demanding customers
- Adhering to all bank security, audit, and compliance requirements
- Cross selling Exchange Products & Services
- Reporting any suspicious customer activity to bank managers
- Assisting with Currency Exchange branch audits
- Making small talk with customers whilst they are being served
Sales Consultant
Maruti Suzuki
Mumbai
01.2013 - 04.2014
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models
- Understanding buyer's requirements and interests; matching requirements and interests to various models
Education
Bachelor of Commerce -
Mumbai university
Skills
- Sales and Marketing
- Leadership
- Customer Service
- Team Work
- Communication
- Market analysis insight
- Ethical practice understanding
- Residential real estate specialisation
- Prospecting and networking
- Negotiation
Timeline
Portfolio manager
MSK Real Estate LLC
07.2021 - 10.2024
Customer Support
REDHA Al Ansari Exchange
05.2017 - 09.2020
Sales Consultant
Maruti Suzuki
01.2013 - 04.2014
Bachelor of Commerce -
Mumbai university
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