JUNZHU TANG

· Assisted with product posting, order checking, basic customer consultation and after-sales follow-up on Douyin e-commerce platform

· Recorded daily sales and order information, and helped sort out inventory and promotional materials

· Responded promptly to user enquiries to ensure smooth shopping experience and maintain good service quality

· Collected, verified, sorted and submitted student-related data and records in strict accordance with requirements

· Conducted regular campus safety hazard inspections, recorded issues and reported for timely rectification

· Prepared, compiled and organized all supporting documents, reports and materials for internal and external inspections

· Welcomed, registered and guided all incoming visitors and clients, maintaining a professional and friendly reception environment

· Coordinated effectively with enterprises in the park to address enquiries, arrange visits and resolve operational matters

· Assisted in daily administrative work and completed all tasks assigned by the department manager accurately and on schedule