JUSTIN EURICA MAY ABAT
Dubai
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work history
Front Desk Receptionist
Camtech Manufacturing FZCo
Jebel Ali Free Zone, Dubai
03.2021 - Current
- Managed office inventory to ensure timely ordering and replenishment of low-level stock.
- Greeting incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Resolved minor customer issues and requests for information, escalating complex problems to line manager.
- Assisted administrative staff with special projects using file management skills.
- Processed and prepared documents, including memos, correspondence and travel vouchers.
- Provided critical administrative support to co-workers.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Expertly handled complaints and recorded customer feedback to enhance guest experience.
- Transmitted digital and printed documents to customers by post or email.
- Performed administrative support tasks such as data entry, appointment scheduling and phone call screening.
- Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.
General Office Assistant
Excellent Prospects General Trading LLC
DUBAI, UAE
06.2020 - 03.2021
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Managed day-to-day admin, including file organisation, spreadsheet development and report writing.
- Built high-performing spreadsheets using advanced Excel functions and calculations.
- Sorted and distributed incoming mail to correct recipients throughout busy office environments.
- Handled media and public relations inquiries by allocating relevant company spokespersons.
- Diagnosed and resolved tech issues in collaboration with IT team.
- Improved current filing system by moving to cloud-based storage solution.
- Received and screened high-volume internal and external communications, including calls, email and mail.
- Processed invoices and payments using accounting basics.
- Maintained office files for reliable reference, including electronic and hard copies.
- Wrote reports and correspondence from dictation and handwritten notes.
- Planned travel arrangements for staff and executives, coordinating and communicating booking information.
Education
Bachelor of Business Administration - Major in Financial Management
Saint Louis College
San Fernando, La Union, Philippines06.2019
Skills
- Administrative support & front office management
- Flexible - can be able to work as part of the team
- Record-keeping and bookkeeping - document control
- Multitasking and prioritisation
- Customer-service orientated
- MS Office proficiency
Timeline
Front Desk Receptionist
Camtech Manufacturing FZCo
03.2021 - Current
General Office Assistant
Excellent Prospects General Trading LLC
06.2020 - 03.2021
Bachelor of Business Administration - Major in Financial Management
Saint Louis College
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