JUSTTIN JOLLY

Driving strategic growth across enterprise accounts by identifying expansion opportunities, strengthening executive relationships, and positioning technology solutions aligned to business outcomes.

• Manage and grow key enterprise accounts to drive revenue expansion and long-term value
• Identify cross-sell and upsell opportunities across cloud, infrastructure, cybersecurity, and software solutions
• Partner with pre-sales, delivery, and vendor teams to design and present tailored solutions
• Lead commercial discussions including renewals, negotiations, and contract management
• Maintain accurate pipeline forecasting and contribute to strategic revenue planning
• Build strong C-level and stakeholder relationships to support retention and account expansion
• Track market trends and customer priorities to proactively introduce innovation

Focused on delivering measurable business impact while building trusted, long-term enterprise partnerships.

• Conducted detailed market analysis to identify new opportunities.
• Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
• Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
• Established budgets for programme activities and controlled expenditure to meet targets.
• Allocated teams, materials and calendar space for individual projects.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Working with hospitality industries and suggest new business ideas
• Giving sales presentations to customers
• Applying for tenders.
• Attending networking events
• Raising brand awareness through client engagement.
• Planning, developing, and implementing field sales action plans.
• Gathering marketplace information on the pricing, new products, delivery schedules and merchandising techniques of competitors.
• Identifying problem areas resolve.
• Stakeholder management skills
• Proven ability to negotiate
• Experience with design and implementation of business development strategy
• Conflict resolution
• The ability to self-motivate and motivate a team

• Responsible for looking after a geographical sales area and generating increased revenue streams by tailoring company strategies, products and solutions to meet the needs of the customer.
• Identifying and making contact with new prospective clients.
• Arranging meetings with prospective clients.
• Promoting the image of the company as a leader in technology services.
• Meeting clients at their offices, identifying their requirements and then proposing solutions.
• Highlighting the benefits of the company's software products and services.
• Answering any technical IT questions that clients may have.
• Developing sustainable relationships with decision makers.
• Coming up with new strategies to increase sales.
• Arranging for software demonstrations for customers.
• Following the sales process from start through to close.
• Negotiating commercial and license agreements with clients.
• Developing sales within both existing and new business accounts.
• Once a sale has been made then advising clients on IT implementation and training.
• Arranging for after / post sale support to clients.
• Writing proposals for prospective clients.
• Chasing up leads with follow up phone calls.
• Cold calling for new business.
• Giving sales presentations to customers.
• Taking steps to grow the base of referral sources.
• Helping to write and design sales and marketing literature.
• Applying for tenders.
• Attending networking events.

• Responsible for maintenance of the project plan, maintenance and updating of a project website.
• Provides administrative support to the Project Managers most likely in larger cross-functional projects.
• Managing support function covering planning, tracking, reporting, Quality management and internal communication.
• Produces consolidated reporting to the Project Board, including milestone summary, key issues, risks, benefits, summary of costs incurred.
• Establishes standards, tools and procedures for use on the project, including Issue, Risk, Change and Information Management.
• Manages the Project Library.
• Reviews project activities for compliance with procedures and standards.
• Manages the support and provision of project tools and equipment.
• Manages data security, software and license control.
• Assists with the production of user documentation.
• Assists with testing.

• PRODUCT NAME: Symantec Backup Exec.
• Playing a role as Mentor assisting a team of 13 to 15 people.
• Participating on knowledge sharing calls with advanced support from the client end on bridge call discussing issues and research information.
• Configuring Backup Exec Media Server for large organizations to be used for Tape drives, SAN and NAS storage Device.
• Backup exec remote agent for (Windows server, Exchange, SQL, Active Directory).
• PRODUCT NAME: Symantec Endpoint Protection.
• Configuring SEPM for large organizations to be used over WAN and LAN.
• Configuring and optimizing SEPM for various advanced usages such as Group Update Provider, Replication, Fail over and Load balancing.
• Assisting Network and Security Administrators to remove all type of malicious, infections and virus outbreaks on the Network.
• Setting up Security and User access policies for the Users across the Network Using SEP Firewall, Application and Device control policies, Location awareness Policy.
• PROCESS OF INSTALLATION: REIS (REMOTE EXPERT INSTALLATION SERVICES)
• Symantec Remote Expert Installation Services (REIS) for Endpoint Protection provides qualified organizations with a fast, virtually hands free installation and upgrade service using remote technology. The initial service is available in North America.
• Taken care of Indian Site as a dedicated engineer to provide support for North American customers.
• Configured SEPM through Remote Access in customer's Server Machines.

• Creating new users in the Domain and Creating policies for the same
• Configuring Security Application (Symantec Endpoint)
• Providing Application Support, installation & configuration of applications required for the Production floor.
• Configuring Active Directory, DNS, DHCP
• Monitoring Network activities and generating reports of the System security and maintaining the network.
• Providing Multi-Skilled Hardware support for the Dell Desktops (Dimension, Inspiron, Studio Series) and Laptops (Inspiron, & Studio Series), Printers & Projectors.
• Providing Software Support having no boundaries, listing Operating system reinstallation, Internet & Email Setup, configuring of Outlook mail clients, Virus removals, Data Transfer - Backup, Networking etc.