Juvet Nkwenti
Dubai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Senior Sales Associate
JYSK Scandinavian Sleeping
02.2018 - Current
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Developed and maintained knowledge of current sales and promotions.
- Handled cash register operations and customer transactions to process payments.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Monitored sales team performance and provided constructive feedback.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Participated in store meetings and product training sessions to understand and sell items.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers and provided product advice to increase sales.
Barista/ Sales
Saraydan Turkish Restaurant
07.2016 - 01.2018
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Used POS system to accurately enter orders and process payments.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Sales Executive
Fokou Cameroon
11.2010 - 03.2016
- Set and achieved company defined sales goals.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Stayed current on company offerings and industry trends.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Achieved or exceeded company-defined sales quotas.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Advance Level Certificate - Business Administration
NATIONAL COMPREHENSIVE HIGH SCHOOL
Limbe Cameroon 06.2011
Skills
- Customer Loyalty
- Food Sales and Promotion
- Item Scanning
- Issuing Receipts
- Payment Processing
- Product Promotion
- Time Management
- Persuasive Selling
- Team Leadership
- Solution Optimization
- Persuasive Negotiations
- Product Knowledge
- Revenue Target Achievement
- Exceptional Communicator
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sales Associate
JYSK Scandinavian Sleeping
02.2018 - Current
Barista/ Sales
Saraydan Turkish Restaurant
07.2016 - 01.2018
Sales Executive
Fokou Cameroon
11.2010 - 03.2016
Advance Level Certificate - Business Administration
NATIONAL COMPREHENSIVE HIGH SCHOOL
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