Juvin Sreenivasan
Dubai,United Arab Emirates
Summary
Logistics and Supply Chain Professional with over 10+ years of experience in third-party logistics management. Expertise in P&L ownership, cost optimization, and operational efficiency in both regional and international markets. Proficient in demand and supply planning, warehouse management, and vendor negotiations, driving profitability and excellence. Strong track record in enhancing team performance and delivering measurable results in competitive environments.
Overview
14
14
years of professional experience
4019
4019
years of post-secondary education
1
1
Certification
Work history
Product Specialist
FedEx Express BV, UAE
Dubai, United Arab Emirates
07.2021 - 11.2025
- Accountable for commercial operations across Air and Road networks within MEISA region (UAE, Bahrain, Oman, KSA, Kuwait, Jordan, Egypt).
- Manage and respond to RFQs (Request for Quotations) for global customers in both air and road transport.
- Handle high-impact and complex activities, ensuring alignment with business objectives.
- Maintain regular communication with senior and executive management to report performance, challenges, and strategic updates.
- Support and coordinate peers within the department; deliver training sessions to internal teams to enhance operational knowledge.
- Initiate and lead projects, including cross-functional and cross-country initiatives, to drive process improvement and efficiency.
- Responsible for Customer Retention, Customer Satisfaction, and Gross Margin Growth & Achievement.
- Implement Standard Operating Procedures (SOPs) per product within assigned areas, ensuring compliance with regional standards.
- Provide input into product development, contribute to local and regional compliance management with established policies and procedures.
- Drive Revenue Growth, oversee Service Performance, and manage Vendor relationships effectively.
- Offer specialist advice to employees, management, and customers, while managing or developing systems and projects that enhance operational processes.
- Key Clients Served: Louis Vuitton , Mercedes-Benz Cars Middle East FZE , Daimler Middle East , Ford Middle East
Warehouse Operations Supervisor
FedEx Express BV / TNT UAE Dubai, UAE
Dubai, United Arab Emirates
01.2013 - 06.2021
- Accountable for internal and external customer satisfaction, employee engagement, service quality, and effective management of operational costs and productivity.
- Oversaw warehouse operations across JAFZA, DAFZA, and Dubai, managing team of 15 staff across all locations.
- Conducted regular coaching and performance sessions with employees and subcontractors, including transaction monitoring, documentation review, and performance follow-up.
- Delivered targeted coaching and feedback focused on customer satisfaction, operational excellence, business results, and corporate social responsibility (CSR) objectives.
- Supported leadership development and succession planning programs, identifying and mentoring high-potential employees to build future operational leaders.
- Consistently achieved and exceeded warehouse KPIs, ensuring optimized and standardized processes to enhance customer satisfaction.
- Championed customer-focused culture by implementing tools and initiatives that enhanced service delivery, loyalty, and retention.
- Ensured full compliance with corporate social responsibility, health, safety, and environmental (HSE) standards, in accordance with FedEx/TNT Express management systems.
- Maintained proactive coordination with Bureau Veritas for specialized shipping documentation, including COC and SASO certifications.
- Facilitated import and export shipment clearances in line with UAE Free Zone regulations, ensuring timely and compliant logistics operations.
- Awards: Awarded Bravo Zulu for going above and beyond by supporting MERN Jebel Ali and MERN Bahrain hub operations to prepare for ISO audit in Feb 2019.
- Awarded Bravo Zulu for going above and beyond to support MERN business case.
- Awarded Bravo Zulu for going above and beyond for supporting MERN Jebel Ali and DAFZA operations to prepare for ISO audit in Feb 2020.
- Collaborated with other departments to meet customer delivery deadlines promptly.
- Coordinated with team members for seamless completion of daily tasks.
- Maintained safe work environment with adherence to health and safety regulations.
- Investigated any reported discrepancies or complaints, ensuring prompt resolution.
Logistics Administrator
TNT UAE LLC, Dubai, UAE
Dubai, United Arab Emirates
11.2011 - 01.2013
- Oversaw material movements in alignment with client contractual terms, providing detailed material movement reports and shipment status updates.
- Managed entire logistics lifecycle, ensuring accuracy of documentation for export, import, direct, and commission shipments across sea, air, land, and courier modes.
- Coordinated seamlessly with international and local freight forwarders, customs authorities, manufacturers, suppliers, warehouse teams, transporters, and clients to ensure efficient operations.
- Verified credit terms, including payment amounts, insurance coverage, and shipping conditions, to ensure full compliance with organizational and international trade standards.
- Participated in logistics strategy meetings, offering insightful input.
- Ensured compliance with regulatory standards through meticulous documentation.
- Assisted in budget planning by providing detailed logistics cost analysis.
- Negotiated shipping rates, reducing operational costs.
- Monitored key performance indicators of logistics department regularly.
- Prevented compliance losses, maintaining records of shipments in accordance with internal and external auditing requirements.
Education
Master of Business Administration - HR & Marketing
Nehru College of Management
IndiaBSc. - Physics
Government College
Madapally, IndiaSkills
- Strategic Planning
- Supply Chain Management
- Warehousing & Distribution
- WMS Accuracy Management
- Inventory Control
- Project Management
- Performance Management
- Training & Development
- WMS Implementation
- Budgeting & Cost Control
- Safety Management
Certification
- IPSCMI, UAE
- Certified International Supply Chain Manager (CISCM)
- Certified International Supply Chain Professional (CISCP)
- Six Sigma Green / Black Belt
- Dangerous Goods CAT6 Special Handling
References
REFERENCES CAN BE PROVIDED UPON REQUEST
Timeline
Product Specialist
FedEx Express BV, UAE
07.2021 - 11.2025
Warehouse Operations Supervisor
FedEx Express BV / TNT UAE Dubai, UAE
01.2013 - 06.2021
Logistics Administrator
TNT UAE LLC, Dubai, UAE
11.2011 - 01.2013
Master of Business Administration - HR & Marketing
Nehru College of Management
BSc. - Physics
Government College