JYOTI MAHANA
Dubai
Summary
Results-oriented Senior Consultant skilled in workforce planning, talent mobility, and strategic talent deployment. Maintains accurate demand forecasts and aligns staffing with business priorities to drive profitability through data-driven insights. Manages large-scale resourcing operations across multiple geographies, collaborates with senior leadership, and delivers impactful solutions in high-pressure environments.
Overview
15
15
years of professional experience
Work History
Senior Consultant
KPMG Middle East
Dubai
08.2024 - Current
- Responsible for the Resourcing function of KPMG Audit business across the UAE, Pakistan, Oman, and India.
- As a resource management and workforce planning specialist my role is to ensure we maximise business and deliver on our talent promise through proactive management on talent pools.
- Proactively monitor staffing pipelines and project demands to strategically align resources, optimizing utilization and satisfaction.
- Working closely with the partner group and leadership team, I am responsible for driving forward utilisation across the Audit business.
- Working with HR to track new joiners and plan them in advance. Also, making sure we are hiring the skills which are in demand and where we are struggling to meet client requirements. Identifying recurring bottlenecks (e.g. role clarity issues and onboarding lead times), tracking agreed actions and reporting progress to Recruitment Director and Resourcing Director.
- Deliver data-driven insights using Power BI, Retain, Profinda, and internal tools to support decision-making.
- Develop staffing forecasts, mobilization status, vacancies, critical roles, planned vs actuals, KPIs, and dashboards, improving transparency and planning accuracy.
- Strengthened cross-functional communication, enhancing collaboration across departments.
- Support the development and implementation of Department policies, processes in line with Company and International Standards.
- Evaluated team performance regularly, providing constructive feedback and coaching for continuous improvement.
- Facilitated workshops and training sessions to upskill team members and improve service delivery.
- Facilitated resourceful decision-making to tackle organisational problems.
- Coordinated cross-functional teams to ensure seamless execution of projects and alignment with objectives.
- Improved organisational resource utilisation, better leveraging current resources and controlling excess expenditure.
- Resolved staffing issues by recruiting, interviewing, and hiring qualified candidates.
- Coordinated with hiring managers to define precise job specifications, guaranteeing accurate representation of role requirements.
Resource Advisor
KPMG UK LLP
London
03.2022 - 03.2023
- Proactively assist in the delivery of people deployment and workforce planning solutions using systems and tools such as Retain, Profinda, Power BI and the Resource Tracker to enable effective Workforce Planning.
- Supported senior leadership in developing long-term strategic plans by providing crucial insights into available resources and potential constraints.
- Aligned departmental objectives with overall business strategy by effectively allocating limited resources toward high-priority initiatives.
- Improved communication channels between departments, facilitating better collaboration in resource planning efforts.
- Proactively monitor resourcing levels against client level budgets, challenging where resource requests exceed budgeted allocation.
- Regularly publish reports on utilization, forecasting and leaves.
- Flagging any wellbeing issues of the consultants with HR and manager group.
- Built knowledge and understanding of portfolio growth plans to be able to provide the business with pragmatic advice on people deployment and resourcing solutions that drive growth and profitability.
Senior Analyst (Resource Planning)
KPMG Lower Gulf
12.2020 - 03.2022
- Managed audit resourcing across UAE and Oman, aligning staffing with project budgets.
- Conducting and leading weekly calls with Managers and above to understand the resourcing challenges, gaps and underlying conflicts etc.
- Monitored resourcing levels vs. budgets, challenging over-allocation and optimising cost control.
- Proactively mitigating the resourcing gaps by constantly taking count of new wins/pipelines along with ongoing client engagements.
- Delivered utilization, forecasting, and leave reports, improving operational visibility.
- Identified and mitigated resourcing risks through proactive pipeline tracking.
- Built deep understanding of portfolio growth to support profitability-focused decisions.
- Maintain a track of all resources in Audit and their allocation to various projects along with the level of loading and period of staffing. Monitor the utilisation of each resource on a periodic basis and investigate variances and reasons for the same.
Senior Compliance Analyst
American Express Pvt. Ltd.
Delhi
09.2011 - 08.2018
- Developed and implemented comprehensive policies and procedures to enhance regulatory compliance and mitigate risks.
- Led root cause analyses following identified instances of non-compliance, devising effective remediation plans that prevented recurrence while minimising disruption to normal business operations.
- Analysed data from various sources to identify patterns of compliance risks and recommend targeted improvements.
- Collaborated with legal counsel on potential litigation or regulatory action related to non-compliance incidents, minimising costs and protecting reputation.
- Participated in change control processes, recommending risk-based decisions.
Education
MBA - Human Resources & International Business
IIMT
Ghaziabad, India01-2014
Bachelor of Arts - Economics & Geography
Miranda House
Delhi, India01-2008
Skills
- Strategic Workforce Planning
- Talent acquisition
- Talent pipeline planning
- Demand and Supply Mapping
- Resource optimisation
- Resource management
- Budgeting & Financial Oversight
- Performance Monitoring & KPI Reporting
- Project Management
- Project & Schedule Coordination
- Data analysis
- Team Leadership & Collaboration
- Performance management
- Stakeholder communication
Custom
- Retain
- Profinda
- Power BI
- Resource Management Tools & Dashboards
Languages
English
Proficient
C2
Hindi
Proficient
C2
Spanish
Beginner
A1
Punjabi
Advanced
C1
Timeline
Senior Consultant
KPMG Middle East
08.2024 - Current
Resource Advisor
KPMG UK LLP
03.2022 - 03.2023
Senior Analyst (Resource Planning)
KPMG Lower Gulf
12.2020 - 03.2022
Senior Compliance Analyst
American Express Pvt. Ltd.
09.2011 - 08.2018
MBA - Human Resources & International Business
IIMT
Bachelor of Arts - Economics & Geography
Miranda House