JYOTI RAI

•Prospect new potential clients and maintain existing customer relationship within the commercial FM industry.

•Generate Project /Business opportunities and RFP'S through customer contact to meet company's business plans & growth strategies

• Implement sales strategy plans and set clear goals and roadmap, sales & revenue forecast and over all targets

•Ability to cooperate and communicate with people at different organization levels and within multi-disciplinary teams

·Maint ain clear and accurate operations documents/procedures for reference purposes

·Drive the sales process from inquiry /RFP coordination through "Closing the deal"

·Explaining the product/s to customers and suggesting the best according to their need/requirements.

·Achieving sales operational objectives by contributing sales info rmat ion and recommendations to plans and reviews.

•Selling to customer needs along with building long term relationships.

·Handling customer complaints and take appropriate action to resolve them .

·Protect ing organization's value by keeping info rmation confidential.

• Explaining the product/s to customers and suggesting the best according to their need/requirements.

·Achieving sales operational objectives by contributing sales information and recommendations to plans and reviews.

·Forwarding documents/Applications to the Head office for further process.

·Handling customer complaints and take appropriate action to resolve them.

·Managing the issuing or collecting records of all sales or any other related documents.

·Follow up of customers with regular connectivity via Phone or emails.

·Improving sales through regularly identifying the offers/strategies from other competitors in market.

·Sustaining rapport with key accounts by making periodic visits, exploring specific needs and anticipating new opportunities.

·Attending walk-in customers.

·Explaining the details of the products to customers.

·Demonstrating the operating system to buyers and teaching them the maintenance of the product.

•Generating more guests to attend the seminars and training.

·Ensuring the documents are correct and signed before submitting to the coordination officer.

•Working as a Team member but being an individual for the best of.

Duties and Responsibilities:

•Responsible for follow up and maintenance of monthly sales target. •Coordinating with Head Office regarding the purchase (customized) order of clients keeping a tab on meeting dedicated timelines

•Responsible for Window Displays and Merchandise Presentation

• Assisting clients, designers and international buyers in their purchase scheme as per their individual requirements.

•Assisting company auditors for their quarterly audits

• Involved in maintaining of accounts and ledgers required for audit and other purpose.

• Involved in making policies for running of the outlet. •Responsible for running opening & closings cash report in Retail Pro (official software) •Responsible for mentoring new joiners.

•Handle commission account of the designer and architects. •Preparing weekly roaster for the team.

•Preparing monthly & weekly report for the outlet

•Responsible for handling company software (retail pro and tracker)

• Have worked and trained new recruiter in the Gurgaon & Delhi store.

Position Summary & Requirements:

Duties and Responsibilities:

•Reporting to the Business Manager.

•Resolving customer complaints regarding sales and service

•Attending to the walk-in customers if required.

• Supervising and educating the sales staff about sales techniques.

•Maintaining a proper inside and window display of the products.

•Monitoring customer preferences to determine focus of sales efforts.

•Determining price schedules and discount rates.

• Sending daily sales report to Head Office through mail.

•Performing & Reporting Cash flow analysis.