Jyoti Sorali Magar
Abu Dhabi
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Lulu Hypermarket
Abu Dhabi, United Arab Emirates
04.2021 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Al Tayeb Group
Abu Dhabi, United Arab Emirates
03.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
HR Cum Admin Officer
Wedding Nepal Pvt. Ltd
Kathmandu, Nepal
01.2018 - 02.2020
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
Education
BBA - Business Administration And Management
Bajra International College
Kathmandu, Nepal04.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer and client relations
- Scheduling appointments
- Greeting and Seating Clients
- Office Administration
- File Management
- Administrative Support
- Schedule Management
- Mail handling
- Documentation And Reporting
- Office Management
- Basic accounting
- Staff Management
- Expense Reporting
- Microsoft Office
- Computer Proficiency
- Call Management
- Inventory Management
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Nepali
Advanced (C1)
Arabic
Elementary (A2)
korean
Upper intermediate (B2)
Timeline
Receptionist
Lulu Hypermarket
04.2021 - 05.2024
Sales Associate
Al Tayeb Group
03.2020 - 03.2021
HR Cum Admin Officer
Wedding Nepal Pvt. Ltd
01.2018 - 02.2020
BBA - Business Administration And Management
Bajra International College