KAAVIYAA MURALI

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Managed senior-level personnel working in marketing and sales capacities.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Enhanced team collaboration with the establishment of clear communication channels and guidelines.
• Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
• Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Support: Invoicing and Billing: Coordination with Other Teams:

Office Management:

• Oversee daily office operations to ensure a smooth workflow.
• Maintain and organize office supplies, equipment, and resources.
• Coordinate and schedule meetings, appointments, and office events.
• Manage office facilities, ensuring cleanliness and functionality.
• Supervise and train junior administrative staff.

Financial Support:

• Assist with budgeting and expense tracking.
  Prepare financial reports and manage petty cash, if applicable.
  Process and track invoices and ensure timely payment to vendors.
  

Human Resources Support:

• Assist in recruitment efforts by scheduling interviews and managing candidate communications.
  Support onboarding processes for new employees, including orientation and paperwork.
  Help with payroll and benefits administration.
  

Customer Service and Client Support:

• Provide exceptional customer service by handling inquiries and resolving issues.
  Maintain positive relationships with clients, vendors, and service providers.
• Provide administrative support to the sales team, ensuring smooth operations.
• Assist in the preparation and processing of sales orders, quotations, and contracts.
• Monitor and manage sales pipelines to ensure timely follow-up and order fulfillment.
• Assist with the preparation of sales presentations and proposals.
• Create and issue accurate invoices for products and services sold.
• Track payments and follow up with customers for overdue accounts.
• Ensure accurate billing and processing of payment transactions.
• Collaborate with the marketing department to align sales strategies with promotional campaigns and product launches.
• Work closely with finance and accounting departments to ensure accurate billing and reporting.
• Coordinate with the product or inventory team to ensure the availability of stock for sales orders.
  

• Company Overview: Kingdom of Bahrain
• Memo, letter drafting, Minutes of minutes, meeting coordination, making presentation, filing, general administration work
• Administers various human resource plans and procedures for all company personnel; assists in the development and implementation of employee handbook and personnel policies and procedures in conjunction with senior management
• Maintain CEO agenda and assist in planning appointments, board meetings, conferences etc
• Receive and screen phone calls and redirect them when appropriate
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.)
• Handle confidential documents ensuring they remain secure
• Co-coordinating & maintains the work schedule with all the departments
• Handling government Tenders
• Submit timely reports and prepare presentations/proposals as assigned
• Preparing Offer Letter
• Organizing and distributing messages
• Organizing documents and files
• Assisting executives with project tasks
• Co-Ordinating with all departments
• Handling LMRA EMS system, GOSI & Sijilat & Tamkeen Accounting Part: Zoho & Quickbooks EMS system
• Kingdom of Bahrain

Recruitment Support Onboarding & Offboarding Employee Records Management Payroll & Benefits Support Employee Relations Health & Safety Compliance General HR Administrative Support

• Job posting: Assisting with the creation and posting of job advertisements on job boards or company websites.
• Screening resumes: Reviewing applications, resumes, and job forms to shortlist candidates.
• Scheduling interviews: Coordinating interview schedules between candidates and hiring managers.
• Communication: Sending out interview invitations, rejection letters, and other related communication to candidates.
• New hire orientation: Assisting in the orientation process for new employees, including preparing welcome materials and paperwork.
• Documentation: Ensuring all required paperwork, such as tax forms and contracts, are completed accurately.
• Exit interviews: Assisting with exit procedures, including conducting exit interviews and managing offboarding paperwork for departing employees.
• Filing & maintaining records: Keeping employee records up-to-date, both digital and paper files.
• Updating HR systems: Entering employee information into HR databases and ensuring that records are accurate and up-to-date.
• Confidentiality: Handling employee records in compliance with data protection regulations and confidentiality standards.
• Timekeeping: Tracking employee attendance and assisting in time-off management (sick leave, vacation, etc.).
• Payroll assistance: Supporting payroll processing by collecting and verifying timesheets or attendance records.
• Benefits administration: Assisting employees with benefits enrollment or questions regarding health insurance, retirement plans, and other employee benefits.
• Support with employee concerns: Assisting with minor employee relations issues and forwarding serious concerns to HR managers.
• Policy adherence: Helping ensure that company policies are being followed and communicating those policies to employees.
• Safety training: Assisting in coordinating workplace safety programs and ensuring employees are trained on health and safety standards.
• Compliance monitoring: Assisting in maintaining records related to workplace safety and ensuring compliance with relevant labor laws.
• Handling inquiries: Addressing basic HR-related questions from employees.
• Assisting HR managers: Providing general administrative support to HR managers and directors in their daily tasks, like scheduling meetings or preparing presentations.

Office Management Administrative Support Human Resources Support Communication and Liaison Event Coordination Risk Management and Security Supervising Office Staff General Administrative Support

• Facility Management: Overseeing the maintenance of office facilities, including ensuring the workspace is clean, safe, and properly equipped.
• Office Supplies: Managing inventory and ordering office supplies, ensuring that materials are stocked and readily available.
• Vendor Management: Coordinating with external vendors and service providers for office-related needs such as cleaning, equipment maintenance, and utility services.
• Document Management: Organizing, filing, and maintaining office documents (both physical and digital) for easy retrieval and compliance.
• Correspondence: Handling incoming and outgoing communications, including emails, phone calls, and mail, and ensuring timely responses.
• Scheduling: Managing calendars, arranging meetings, and coordinating appointments for staff or executives.
• Travel Arrangements: Coordinating travel plans for employees, including booking flights, accommodations, and transportation.
• Employee Onboarding: Assisting with the onboarding process for new employees, including preparing necessary paperwork and introducing them to office systems.
• Payroll Support: Assisting in payroll-related tasks by collecting timesheets or processing leave requests.
• Staff Record Keeping: Maintaining employee records and other confidential documents related to personnel.
• Internal Communication: Acting as a liaison between departments or teams, ensuring effective communication within the organization.
• External Communication: Managing communication with external stakeholders, including clients, vendors, and partners.
• Customer Service: Handling inquiries or complaints from clients or customers and ensuring appropriate action is taken.
• Meetings & Conferences: Organizing company meetings, conferences, workshops, or other events, including scheduling, venue booking, and coordinating logistics.
• Employee Engagement: Coordinating employee events or team-building activities to improve workplace morale.
• Health & Safety: Assisting in managing workplace safety protocols and ensuring compliance with health and safety regulations.
• Security: Managing office security processes, such as controlling access to the premises and handling security system issues.
• Team Leadership: Supervising other administrative staff or support staff, delegating tasks, and ensuring work is completed efficiently and on time.
• Training: Onboarding and training new administrative employees on office procedures, software, and company policies.
• Clerical Work: Performing general office duties such as typing, photocopying, faxing, and scanning documents.
• Data Entry: Entering data into systems, ensuring information is accurate and up-to-date.
• Maintaining Filing Systems: Ensuring that both physical and digital filing systems are organized and comply with legal requirements.

• Oversee the daily office operations, ensuring everything runs smoothly.
• Manage office supplies, ordering stock when necessary.
• Handle correspondence, including emails, phone calls, and mail.
• Organize and schedule meetings, appointments, and events.
• Maintain filing systems, both electronic and physical.
• Prepare reports, presentations, and other documents as required.

• Assist with recruitment and onboarding of new employees.
• Maintain employee records and handle confidential information.
• Coordinate training and development opportunities for staff.
• Ensure compliance with company policies and regulations.
• Manage office-related employee benefits and services.

• Ensure the office environment is safe, clean, and well-organized.
• Coordinate maintenance and repair of office equipment and facilities.
• Supervise office janitorial staff or external service providers.
• Manage relationships with office vendors and contractors (e.g., cleaners, tech support, suppliers).

• Act as the point of contact between different departments or teams.
• Facilitate effective communication and collaboration across the office.
• Organize team-building activities or office events.

• Oversee office technology and equipment (computers, phones, printers, etc.).
• Liaise with IT departments to resolve technical issues.
• Ensure the office has up-to-date software and hardware.

• Company Overview: Coimbatore & Bengaluru-India
• Manager - Administration Handling day-to-day activities and administrative activities including selection & staffing, tasking, discipline, welfare, ensure proper implementation of Rules and Regulations
• Handle entire gamut of Administration
• Handling the marketing team & business development
• Recruitment, induction, tracking attendance and maintaining insurance data, new joining formalities
• Managing the travel, Air Ticket, Hotel Booking
• Handling housekeeping and other general administration activities
• Handling guest and vendor relations
• Organizing company events for example summer day out, year end party and other in-house parties
• Settling travel expense report and other reimbursement claims of employees
• Sales Executive: Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options
• Sells products by establishing contact and developing relationships with prospects; recommending solutions
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors
• Prepares reports by collecting, analyzing, and summarizing information
• Maintains quality service by establishing and enforcing organization standards
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
• Contributes to team effort by accomplishing related results as needed
• Coimbatore & Bengaluru-India