Kabatooro Zamzam
Dubai
Summary
Dynamic and customer-focused professional with experience at Mandi Restaurant, excelling in guest relations management and order accuracy. Demonstrated ability to maintain high customer satisfaction and efficiency, even under pressure. Skilled in using POS systems and managing transactions, with a proven track record of enhancing the dining experience through expert menu recommendations.
Overview
2
2
years of professional experience
Work History
Waitresss
Mandi Restaurant
01.2023 - 08.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Salesperson
Diamond Outlet
01.2023 - 08.2024
Education
Bachelor Of Applied Arts - Business Administration
Islamic Collegeschool
Uganda_kampala11.2022
Graduate Certificate - Computer Information Systems
Moutain Elgon College
Uganda_kampala11.2021
Skills
- Menu Recommendations
- Guest Relations Management
- Customer Service
- Order Accuracy
Languages
English
Advanced (C1)
Swahili
Beginner (A1)
Arabic
Beginner (A1)
Software
Application software fullfils a specific needs or preforms tadk
Timeline
Waitresss
Mandi Restaurant
01.2023 - 08.2024
Salesperson
Diamond Outlet
01.2023 - 08.2024
Bachelor Of Applied Arts - Business Administration
Islamic Collegeschool
Graduate Certificate - Computer Information Systems
Moutain Elgon College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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