KADU SHERPA

• Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
• Optimised shift schedules to improve operational efficiency.
• Motivated employees towards achieving sales targets, increased overall store revenue..
• Enhanced productivity through performance monitoring and constructive coaching sessions.
• Reported key metrics to upper management for business decision-making process.
• Assisted employees in resolving workplace conflicts, improved overall team harmony.
• Improved team morale through effective communication and feedback practices.
• Recruited new hires to strengthen the existing workforce..
• Resolved customer complaints promptly to maintain high service standards.

• Coordinated with kitchen staff for timely order delivery to customers.
• Acquired comprehensive menu knowledge to facilitate accurate order taking.
• Executed side duties such as refilling condiments to maintain an organised workplace.
• Utilised point of sale systems for precise billing.

Assisted with welcoming and directing visitors and employees.

Supported provision of refreshments (tea, coffee) for staff and guests.

Maintained readiness of common areas and pantry through management of refreshments and cleanliness.