Kahlar Win, Kate
Dubai
Summary
Proven Sales Manager at Sein Chan Thar, adept in customer relations and developing effective sales strategies, leading to significant client satisfaction and revenue growth. Skilled in CRM and team motivation, I excel in leveraging marketing knowledge and retail operations to surpass performance goals. I approach transforms challenges into profitable opportunities, ensuring lasting customer loyalty and operational excellence.
Overview
13
13
years of professional experience
Work History
Sale Assistant Manager
Tocco Di Classe (Wholesale& Retail Fashion )
11.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Sales Manager
Sein Chan Thar
01.2020 - 04.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Florist
Cupid Gift Shop
03.2015 - 01.2020
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Sales Associate
C9000 Fashion Shop
04.2011 - 11.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Wrapped, boxed and weighed bakery department products.
Education
No Degree - Certificate of Service Professional
WDA Singapore
Singapore11.2009
No Degree - Personal Effectiveness Operation
WDA Singapore
SINGAPORE11.2009
No Degree - Certificate of Employability Camp Plus
WDA Singapore
SINGAPORE11.2009
No Degree - Communication And Relationship Management
WDA Singapore
SINGPORE10.2009
No Degree - Certificate of Competence MYOB Level I/II/III
KMD
Myanmar07.2006
Bachelor of Science - BIO-Technology
Dagon University
Yangon, Myanmar03.2004
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Sales Strategies
- Marketing knowledge
- Customer Relationship Management (CRM)
- Promotional planning
- Product branding
- Customer Service
- Corporate Social Responsibility
- Multitasking
- Relationship Building
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Myanmar
Bilingual or Proficient (C2)
Timeline
Sale Assistant Manager
Tocco Di Classe (Wholesale& Retail Fashion )
11.2023 - Current
Sales Manager
Sein Chan Thar
01.2020 - 04.2023
Florist
Cupid Gift Shop
03.2015 - 01.2020
Sales Associate
C9000 Fashion Shop
04.2011 - 11.2014
No Degree - Certificate of Service Professional
WDA Singapore
No Degree - Personal Effectiveness Operation
WDA Singapore
No Degree - Certificate of Employability Camp Plus
WDA Singapore
No Degree - Communication And Relationship Management
WDA Singapore
No Degree - Certificate of Competence MYOB Level I/II/III
KMD
Bachelor of Science - BIO-Technology
Dagon University
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