Kailah Marichelle Sarmiento
International City,Dubai
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Focused and dependable with outstanding client communication. Service-orientated administrative professional accomplished in maintaining neat, organised reception spaces for staff and guests. Passionate Receptionist with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Receptionist
De Montfort University
Academic City Dubai , UAE
01.2023 - Current
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Prepares and/or edits electronic documents in word/excel/power point formats.
- Office duties, including document filing, scanning, creation.
- Coordinates with other departments to ensure a smooth work operation
Receptionist
Dental Care Clinic
International City Dubai, UAE
07.2023 - 12.2023
- Greeting patients as they arrive and answering the phones.
- Scheduling and cancelling patient appointments.
- Assist the customer and inform the doctor of the service the customer requires.
- Completing and filing insurance forms and dental billing records.
- Provide a positive customer experience with fair, friendly, and courteous service.
Education
Diploma - Home Economics Strand
Gov. Juanito Reyes Remulla
Philippines 07.2021 - 05.2023
Skills
- Can work in flexible time
- Call handling
- Adjustment in a fast-paced environment
- Minimal supervision
- Microsoft office
- Greeting customers
- Trustworthy
Timeline
Receptionist
Dental Care Clinic
07.2023 - 12.2023
Receptionist
De Montfort University
01.2023 - Current
Diploma - Home Economics Strand
Gov. Juanito Reyes Remulla
07.2021 - 05.2023
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