Results-driven Project Manager with more than 25 years of experience in facilities management, housekeeping operations, hospitality services, and soft services across prestigious UAE properties. Extensive expertise in project mobilization, CAFM systems, KPI/SLA compliance, contract management, budget control, stakeholder engagement, health & safety, and leading multicultural teams of up to 250 staff.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Project Manager
American University of Sharjah (AUS), UAE
UAE
10.2024 - Current
Mobilized housekeeping services for a major educational institution with approximately 200 staff.
Managed academic, housing, and dormitory cleaning operations.
Monitored PPM/RM activities through CAFM systems.
Ensured service delivery standards, compliance, and client satisfaction.
Project Manager
The Pointe Mall (Nakheel), Dubai
Dubai, UAE
07.2022 - 08.2024
Managed KPI and SLA performance in line with contractual requirements.
Led project planning, documentation, and stakeholder coordination.
Oversaw subcontractor performance and compliance reviews.
Developed contingency plans and supported business growth initiatives.
Project Manager
Dubai Parks & Resorts
Dubai, UAE
02.2021 - 06.2022
Successfully mobilized housekeeping services for a large entertainment destination.
Managed contracts, operational processes, and client relationships.
Participated in tender preparation, submission, and evaluation processes.
Coordinated staff and resources to maximize operational efficiency.
Project Manager
Meraas City Walk & Boxpark
Dubai, UAE
12.2018 - 12.2021
Mobilized housekeeping services for major mixed-use developments.
Managed project progress, reviews, and executive reporting.
Administered CAFM and maintenance task tracking.
Maintained strong client and stakeholder relationships.
Facility Manager
Burj Khalifa (Emaar), Dubai
Dubai, UAE
02.2010 - 11.2018
Led housekeeping and facilities services with a workforce of approximately 250 staff.
Achieved one million man-hours without major incidents.
Supported FM award-winning initiatives and world-class cleaning standards.
Managed VIP areas, residences, amenities, and specialist cleaning projects.
Education
Hotel Management
Bengaluru, India
Skills
Project Management
Facilities Management
Housekeeping Operations
CAFM Systems
KPI & SLA Management
Contract Administration
Budgeting & Cost Control
Team Leadership
Stakeholder Management
Tender Management
Risk & Contingency Planning
Health & Safety Compliance
Certification
IOSH (Institution of Occupational Safety & Health)