Kaltham Khalifa
Sharjah
Summary
Efficient Customer Service Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in customer relationship management, complaint resolution, and data entry. Excel at communication, problem-solving, and time management, ensuring top-notch service delivery in fast-paced environments.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Customer Service Clerk
NMC ROYAL HOSPITAL
Alsharjah
10.2025 - Current
- Assisted patients with scheduling appointments and managing inquiries.
- Processed patient information using hospital management software efficiently.
- Handled incoming calls and directed them to appropriate departments effectively.
Customers service
Almalomat
Dubai
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Maria Alqibtiyya
Dubai Skills
- Flexible and adaptable
- Teamwork and collaboration
- Team building
- Customer service
- Organization and time management
- Issue resolution
- Effective communication
- Training development
Languages
Arabic
First Language
English
Intermediate (B1)
B1
Timeline
Customer Service Clerk
NMC ROYAL HOSPITAL
10.2025 - Current
Customers service
Almalomat
Maria Alqibtiyya