1
Language
1
Certification
8
years of professional experience
Knowledgeable with solid history of managing restaurant operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Demonstrated ability to manage inventory and ensure compliance with health and safety regulations.
Work History
Restaurant Manager
10 Months- Directed daily restaurant operations, ensuring consistent service standards and smooth guest flow.
- Supervised front-of-house and kitchen coordination to maintain timely meal delivery and order accuracy.
- Monitored food, beverage, and labor costs to support budget control and operational efficiency.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reviewed sales reports and operational trends to guide staffing and service adjustments.
- Coordinated reservations, events, and banquet service through POS and hospitality management systems.
Assistant Restaurant Manager (Meze and Sanchaya)
3 Months- Owned full in-charge responsibilities for Christmas brunch service serving 280 pax.
- Managed staff scheduling to maintain adequate coverage during peak periods and control labor costs.
Assistant Restaurant Manager (Vespa and Brasserie)
1 Year 7 Months- Assisted with brunch proposal preparation and ran full brunch service across two seasons, delivering best-brunch experience in RAK.
- Managed daily restaurant operations to ensure consistent service standards and efficient guest flow.
- Managed team scheduling, staffing coverage, and shift handovers to support consistent, efficient restaurant operations.
- Contributed to development of pricing strategies and promotional plans through analysis of pricing inputs and promotion setup.
- Led training and coaching initiatives to maintain team members’ professional growth and development.
- Managed team of up to 16 restaurant staff, maintaining exceptional customer service and quality standards.
Food & Beverage Supervisor (Lobby Lounge)
1 Year- In charge of the daily operation of the Bars in Doubletree by Hilton Marjan Island Resort & Spa.
- Training and coaching team ensuring their continued professional development.
- Monitored and controlled operating costs to maintain budget compliance.
- Conducted quarterly menu engineering to optimize offerings and enhance guest satisfaction.
- Facilitating the purchase of F&B Guest Supplies and Operating Supplies.
- Suggesting new revenue generation ideas involving the team.
- Planned and implemented F&B promotional activities in collaboration with other departments to drive engagement.
- Implementing F&B Regional Promotion.
Food & Beverage Supervisor (Meze & Sanchaya)
4 Months- Managing daily operations with a team of 11 direct reports across 2 outlets.
- Ensuring compliance for all outlets in terms of Brand Standards, LQA, HACCP and Brand L&D requirements.
- Ensured compliance across all outlets with brand standards, LQA, HACCP, and brand L&D requirements, maintaining operational integrity.
- Implemented revenue-generating initiatives, including promotional cocktails, new wine menu, neon sushi night, and BBQ night.
- Social media and guest feedback analysis.
- Monitoring outlets' conditions and monthly follow-up with engineering team for maintenance.
- CARE Committee member.
- Planned and executed F&B promotional activities in collaboration with other departments to enhance guest experience.
Restaurant Captain (Meze & Sanchaya)
11 Months- Ensuring prompt, efficient and accurate service to all customers to achieve a high level of guest satisfaction.
- Checking the side station, layout of the restaurant, and making duty allocations for smooth operation.
- Handled proper requisition and inventories.
- Take the briefing for the prior session, practice up selling to increase the average per cover and train the staff to do the same.
- Making log books & maintaining guest histories on a daily basis.
- Responsible for proper Requisition, Inventories.
- Coordinate with kitchen for Food promotions, set menu and special functions.
- Work as a team to achieve every target & height.
- Maintained electronic documents for easy access and organization.
- Supervised section of [Number] tables and assisted waitstaff by answering questions, taking orders, and offering suggestions.
Food and Beverage Waiter
2 Years 3 Months- Utilized menu knowledge to enhance guest dining experience through proper presentation.
- Answered questions regarding menu and assisted with selections to ensure guest satisfaction.
- Collected food and beverage orders accurately from guests at the table.
- Executed flambe cooking techniques with attention to detail and authenticity in presentation.
- Greeted and welcomed guests promptly, fostering a warm and inviting atmosphere.
Food and Beverage Waiter
10 Months- Set tables to align with event type and service standards, enhancing guest experience.
- Maintained cleanliness of work areas and service items to uphold hygiene standards throughout shift.
- Prepared mise-en-place for assigned station, ensuring efficient service flow during operation.
Industrial Trainee
3 MonthsEducation
B.Sc. - Hospitality & Hotel Administration
Skills
MICROS Symphony management
Operations management
Inventory management
Customer engagement
Point of sale (POS) system operation
Passion for customer satisfaction
Menu engineering
Team management
Staff management
Certification
- Basic Food Hygiene – Hilton
- Train the Trainer – Hilton
- JSA (Job Safety Analysis) Training – Hilton
- SALT – Guest Satisfaction Analysis Workshop – Hilton
- Food Safety Training – Hilton
Languages
English, Nepalese, Hindi
Timeline
Restaurant Manager
DoubleTree by Hilton Resort & Spa Marjan Island
01.2026 - CurrentRead More
Assistant Restaurant Manager (Meze and Sanchaya)
Doubletree by Hilton Marjan Island Resort & Spa
10.2025 - 01.2026Read More
Assistant Restaurant Manager (Vespa and Brasserie)
Doubletree by Hilton Marjan Island Resort & Spa
03.2024 - 10.2025Read More
Food & Beverage Supervisor (Lobby Lounge)
Doubletree by Hilton Marjan Island Resort & Spa
02.2023 - 02.2024Read More
Food & Beverage Supervisor (Meze & Sanchaya)
Doubletree by Hilton Marjan Island Resort & Spa
10.2022 - 02.2023Read More
Restaurant Captain (Meze & Sanchaya)
Doubletree by Hilton Marjan Island Resort & Spa
10.2021 - 09.2022Read More
Food and Beverage Waiter
Doubletree by Hilton Marjan Island Resort & Spa
06.2019 - 09.2021Read More
Food and Beverage Waiter
Trident Hotel
08.2018 - 06.2019Read More
Industrial Trainee
The Grand
08.2018 - 11.2018Read More
State Institute of Hotel Management
B.Sc. from Hospitality & Hotel Administration
Read More