Kamalakannan Sudhakaran
CHENNAI,INDIA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Supervisor
Palace Beach Resort
Fujairah
2022.06 - Current
- Handling the morning Task Sheets for Attendants
- Knowledge in Opera System
- Supervising both Room area and public area to maintain the Guest Satisfaction
- Attending to Font Office calls regarding Guest Complaints and Request
- Conducting Training session to staff.
Housekeeping Supervisor
Task force
marassi, egpyt
2023.07 - 2023.09
- Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
- Updated training programmes to enhance employee performance.
- Coached housekeeping staff to effectively plan and deliver on targets.
- Disposed of rubbish and recycling according to waste management procedures.
- Onboarded new personnel to maximise quality of service and performance.
Room Attendant
JA Lake View Hotel
Dubai
2019.01 - 2020.01
- Services guest rooms using cleaning agents and equipment to ensure adherence to department policies
- Removes inventories and replaces soiled linens and prepares rooms for guest arrivals
- Organizes and/or replenishes guest room amenities
- Maintains a clean and orderly cart with adequate supplies
- Maintains a clean, safe, hazard-free work environment within areas of responsibility
- Always promotes positive guest relations
- Other duties as assigned
Room Attendant
Hyatt Regency Aqaba Ayla Resorts
2018.01 - 2019.01
- Handling second shift, given turndown service, attending guests request, handling machinery work in public areas
Room Attendant
Radisson Blu Temple
Chennai
2017.01 - 2018.01
- Vacuum, clean, dust and polish guest rooms
- Make beds, change sheets, remove, and replace used towels and toiletries
- Deliver and retrieve items on loan to guests e.g., iron and ironing boards
- Ensure security of guest rooms and privacy of guests.
Room Attendant
Radha Regent
Chennai
2016.01 - 2017.01
- Responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests
- They ensure that all rooms are inviting and clean and they address all guest queries politely and knowledgeably.
Education
Diploma of Education - hotel management
2014.07 - 2016.05
Skills
- Microsoft Office
- Microsoft Excel
- Opera System
- Outlook
- Hotsos
- Organized and efficient Housekeeping Supervisor with extensive experience in hotel and Hospitality Industry I have gain with my experience in the same industry knowledge in areas related to staff management including scheduling, disciplinary matters, evaluation to System Handling Also, expertise in customer service and Guest Satisfaction
- Issue resolution
- Inspiring leadership
- Target-driven
- Team supervision
Languages
English
Upper intermediate
Tamil
Fluent
Hindi
Intermediate
Telugu
Intermediate
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Housekeeping Supervisor - Task force
2023.07 - 2023.09
Supervisor - Palace Beach Resort
2022.06 - Current
Room Attendant - JA Lake View Hotel
2019.01 - 2020.01
Room Attendant - Hyatt Regency Aqaba Ayla Resorts
2018.01 - 2019.01
Room Attendant - Radisson Blu Temple
2017.01 - 2018.01
Room Attendant - Radha Regent
2016.01 - 2017.01
chennai amirta institue of hotel management - Diploma of Education, hotel management
2014.07 - 2016.05