Kamil Splinter
Dubai,UAE
Summary
Accomplished professional with expertise in catering compliance and audit leadership, strategic thinking, and stakeholder management. Demonstrated proficiency in supplier performance management, cross-functional leadership, and people development. Adept at risk mitigation, regulatory adherence, process optimization, and sustainability initiatives. Skilled in Oracle ERP, QOSMOS, Dynamics AX. Committed to driving operational excellence and continuous improvement within dynamic environments. Offering strong leadership and problem-solving skills with background in team management and project coordination. Knowledgeable about streamlining processes, improving operational efficiency, and fostering positive team environments. Ready to use and develop skills in strategic planning, communication, and resource management .
Overview
20
20
years of professional experience
Work history
Operations Manager
Emirates Flight Catering
Dubai
11.2024 - 08.2025
- Oversee high-volume airline catering operations, ensuring compliance with aviation regulations.
- Optimize resource allocation and streamline workflows to support growth and operational excellence.
- Lead cross-department collaboration to enhance service delivery and maintain high standards.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Directed safety protocols implementation, created safer workplace conditions.
- Led teams to achieve business objectives on time and within budget constraints.
Operations Manager
Gate Gourmet
Auckland
09.2022 - 11.2024
- Managed assembly functions (Wash & Pack, Pick & Pack, Make & Pack) ensuring compliance with quality, safety, and environmental standards.
- Accountable for department budget, cost optimization, and monthly financial performance analysis.
- Investigated customer quality issues and implemented corrective actions.
- Built and maintained an inclusive and efficient team; supported HR with recruitment, training, and succession planning.
- Defined Master Production Schedule (MPS) and ensured timely and accurate catering output.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Encouraged innovative thinking in the team, fostered an environment of growth and development.
- Directed safety protocols implementation, created safer workplace conditions.
- Led teams to achieve business objectives on time and within budget constraints.
Operations Shift Manager
Walter & Wild
Auckland
03.2020 - 09.2022
- Led multicultural workforces, managing large production teams in a unionized environment.
- Planned operations effectively, delivering results under tight timelines.
- Enhanced efficiency by implementing process improvements and coaching future leaders.
- Recruited new hires to strengthen the existing workforce..
- Resolved customer complaints promptly to maintain high service standards.
- Enhanced productivity through performance monitoring and constructive coaching sessions.
Manager Assembly & Transport
Qatar Airways
Doha
05.2016 - 10.2019
- Oversaw daily meal and tray assembly, including VIP flight handling, ensuring adherence to HACCP standards.
- Developed and delivered training programs for operational teams.
- Prepared detailed reports on delays, incidents, and emergencies for senior management.
- Led overseas recruitment campaigns for production and operations roles across Africa and Asia.
- Monitored KPI performance and implemented continuous improvement actions.
Manager Production
WOOP & Sabato
Auckland
01.2013 - 01.2015
- Directed gourmet food production with strict quality and safety controls.
- Led product development, sourcing, and cost optimization initiatives.
- Implemented food safety programs and streamlined production processes.
- Streamlined communication channels, enhanced internal information flow.
- Managed team dynamics by implementing conflict resolution strategies.
- Led performance reviews, identified areas for improvement.
- Implemented cost reduction measures, reduced overhead expenses.
- Piloted change management initiatives successfully improving organisational adaptability.
Senior Sous Chef / Assembly Supervisor
LSG Sky Chefs
Auckland
11.2005 - 12.2012
- Supervised culinary and assembly operations for international airline clients.
- Planned and chaired production meetings, monitored efficiency, and optimized staffing resources.
- Reduced overtime from 6% to 2.7% through operational process improvements.
- Ensured strict compliance with health and safety standards and delivered staff training programs.
Education
Diploma - Culinary Arts
HOTEL SCHOOL
Cape Town , South Africa Skills
- Catering Compliance & Audit Leadership
- Strategic Thinking & Stakeholder Management
- Supplier Performance Management (KPIs & SLAs)
- Cross-Functional Leadership & People Development
- Risk Mitigation & Regulatory Adherence
- Process Optimization & Sustainability Initiatives
- Oracle ERP
- QOSMOS
- Dynamics AX
- Escollate
Languages
English
Advanced (C1)
PERSONAL PROFILE
Born in South Africa, with extensive international experience across New Zealand, Qatar, and now the UAE. Highly adaptable in multicultural environments, with a hands-on leadership style. Outside of work, I value time with my family, play social soccer, and enjoy music.
Timeline
Operations Manager
Emirates Flight Catering
11.2024 - 08.2025
Operations Manager
Gate Gourmet
09.2022 - 11.2024
Operations Shift Manager
Walter & Wild
03.2020 - 09.2022
Manager Assembly & Transport
Qatar Airways
05.2016 - 10.2019
Manager Production
WOOP & Sabato
01.2013 - 01.2015
Senior Sous Chef / Assembly Supervisor
LSG Sky Chefs
11.2005 - 12.2012
Diploma - Culinary Arts
HOTEL SCHOOL
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