Seeking a challenging
career with a progressive
organization that provides an
opportunity to capitalize my
technical skills & abilities in any
aspect that could help in my
career growth.
Qualifications
Able to use different Microsoft
program
A good communication skill
Hard worker
Can adjust to different people
Able work under pressure
Fast learner
Overview
10
10
years of professional experience
Work History
Admin cum Accounts Officer / Operations Coordinator
Reliable Testing Laboratory LLC
Dubai
11.2022 - Current
Ensures financial Resources are available as per finalized resource budget
Ensures the preparation of P&L (Profit and Loss), Balance sheet and carries out transactions
effectively and report to the General Manager
Prepare monthly report and submit to General Manager
Monthly invoice creation and handles credit control
Handles Various Portal for client required submission such as (Vendor Café, SAP Ariba, Al Shirawi
Portal, Dubai Land Portal, ISKAAN)
Works with the Sales team in accordance as Sales coordinator for seamless conversation and
transaction in both operations and accounts concern
Preparing and canvasing local purchases order as per the requirement
Ensure PRO activities are controlled
Prepare Annual Profit and sales report
Calculate the monthly salary / Wages and submit to Management
Responsible for Sampling plan and Scheduling
Responsible for Customer coordination and Report preparation
To monitor and process timely delivery of test report
Undertake a range of functions to ensure the smooth running in the company’s administrative
Activities
Responsible for the management of Human Resources, Budgets, Accommodation and property
facilities and records.
Senior Recruiter II, Talent Acquisition Specialist
PSG Global Solutions
Makati City
08.2021 - 10.2022
Technical Support
Accenture Philippines, BGC
04.2020 - 08.2021
Developed features or products for an area of our platform working alongside with Development
Team
Maintained and enhanced features and functionalities and monitor and control the system
Configured business processes based on defined business requirements
Assessed on producing high end application-based programs as a DevOps Engineer
Took part in creating Terraform based applications
Provided customer-facing product engineering support for Office365
Provided real-time client support for faster resolution of cases
Conducted research on complex cases, validates cases for escalation to Backline and contributes to
knowledge management initiatives.
Sykes Asia
02.2019 - 04.2020
Supervise assigned accounts to identify unresolved debts
Developed effective repayment plans
Follow-up with clients on overdue accounts
Oversee all monthly payments and refunds
Research and implement effective collection techniques
Performed all administrative duties related to ensuring office efficiency
Created monthly credit records
Respond to client account queries in a timely and professional manner.
Customer Service Representative
E
commerce
10.2017 - 01.2019
Retail Account7.ai Customer Service Philippines, Ortigas Business Center, Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Managed a team of junior customer service representatives
Ensured customer satisfaction and provide professional customer support.
Customer Service Representative, Financial Account
Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and
compensation requirements; documents these interviews
Sets up interviews between candidates and hiring managers
Is involved in recruiting passive candidates, through phone calls, emails, and general relationship-
building
Makes recommendations on additional candidate pools d recruiting techniques, after evaluating
market conditions.
Education
ARASOF - undefined
Batangas State University
Timeline
Admin cum Accounts Officer / Operations Coordinator
Reliable Testing Laboratory LLC
11.2022 - Current
Senior Recruiter II, Talent Acquisition Specialist
PSG Global Solutions
08.2021 - 10.2022
Technical Support
Accenture Philippines, BGC
04.2020 - 08.2021
Sykes Asia
02.2019 - 04.2020
Customer Service Representative
E
10.2017 - 01.2019
Customer Service Representative, Financial Account