Summary
Overview
Work history
Education
Skills
Accomplishments
Affiliations
Languages
Certification
computer Education
Languages
Timeline
Generic
Kamran Anwar

Kamran Anwar

Abu Dhabi,UAE

Summary

Experienced professional specializing in customer relationship management and sales, with proven cross-selling capabilities. Extensive knowledge of UAE banking regulations enhances ability to navigate complex financial environments. Strong track record of building client relationships and driving significant revenue growth. Aiming to apply expertise in a dynamic financial institution to support organizational success.

Experienced Personal Banker with knack for building client relationships and enhancing customer satisfaction. Delivered tailored financial solutions that increased customer retention and boosted branch profitability. Skilled in leveraging financial tools to streamline operations and support clients in achieving their financial goals.

Overview

16
16
years of professional experience
1
1
Certification

Work history

Personal Banking Advisor

Emirates NBD
Abu Dhabi, United Areb Emirates
2013.02 - 2026.04
  • Assisted customers by addressing incoming calls to resolve issues effectively.
  • Achieved daily, weekly and monthly targets consistently.
  • Supported sales initiatives by promoting bank products to enhance branch profitability.
  • Built and carefully managed loyal, profitable client bases.
  • Established strong relationships with clients for improved business partnerships.
  • Fielded incoming calls from customers, resolving issues swiftly and efficiently.
  • Assisted customers with loan applications, ensuring eligibility criteria met.
  • Verified documents for account opening processes, ensuring regulatory compliance met.
  • Maintained strict confidentiality of customer information, adhering to data protection laws.
  • Applied knowledge of financial products to improve customer understanding.
  • Initiated cross-selling activities to increase overall business revenue.
  • Maintained up-to-date knowledge of legislation and policy changes.
  • Resolved complex financial issues, contributing to overall customer satisfaction.
  • Collaborated effectively with colleagues, fostering a positive work environment.

Noor Islamic Bank

Relationship Officer Cards
Abu Dhabi, United Arab Emirates
2021.04 - 2021.10
  • Executed daily responsibilities with precision and efficiency.
  • Acquired and utilized new skills to enhance productivity and streamline workflows.
  • Completed assignments successfully within stringent deadlines.
  • Delivered friendly and efficient customer service, adeptly managing difficult situations.
  • Resolved issues effectively, leading to increased customer satisfaction.
  • Implemented a positive service approach, contributing to heightened satisfaction levels.

Sales Officer

Barclays Bank
Abu Dhabi, United Arab Emirates
2011.11 - 2012.12
  • Achieved daily and monthly targets consistently.
  • Assisted in staff training programmes to enhance skills and improve team performance.
  • Supported identification of new business opportunities to contribute to company growth potential.
  • Increased sales revenue through targeted marketing strategies.
  • Prioritised tasks effectively under pressure to ensure seamless operations during peak times.

Business development executive

Royal Bank of Scotland - Credit Card Sales
Abu Dhabi, United Arab Emirates
2010.02 - 2011.03
  • Maintained updated knowledge of industry trends through continuous learning and professional development.
  • Developed new business relationships by networking with industry professionals.
  • Trained junior staff members on essential sales techniques, boosting overall team performance.
  • Led cross-functional teams to deliver on key business initiatives.
  • Meeting Daily and Monthly Targts

Education

Bachelor of Commerce - B COM -

University Of Punjab
Lahore / Pakistan

Intermediate of Commerce - I COM

Board Of Intermediate & Seconandry Education Lahore
Lahore - Pakistan

Matriculation - Board Of Intermidate & Secundary Education
Lahore / Pakistan

Skills

1 Customer Relationship Management (CRM

2 Sales & Cross‑Selling Skills

3 Knowledge of UAE Banking Regulations)

  • Personal motivation
  • Financial advisory expertise

Accomplishments

1. TOP Accuracy RBE - RBS Credit Card Dubai and Sharah in Q1 2016 in Emirates NBD

2. TOP Cross Sell RBE - RBS Cross Sell - AUH and ALIN in Q4 2016 in Emirates NBD

3. TOP Cross Sell RBE - AUH & ALIN in 2016

4. Serval Time TOP Performer in UBL and also achieved Best Relationship offer Award North for the 3rd Quarter 2005

Affiliations

  • Playing Cricket - Football - Travelling -

Languages

English 

Urdu

Punjabi

Certification

UAE Driving License since 2014

computer Education

  • Microsoft Office (Word, Excel, PowerPoint)
  • Google Workspace
  • Windows & macOS
  • Basic troubleshooting
  • Fast learner with new software

Languages

English
Fluent
Urdu
Native
Punjabi
Native

Timeline

Noor Islamic Bank

Relationship Officer Cards
2021.04 - 2021.10

Personal Banking Advisor

Emirates NBD
2013.02 - 2026.04

Sales Officer

Barclays Bank
2011.11 - 2012.12

Business development executive

Royal Bank of Scotland - Credit Card Sales
2010.02 - 2011.03

Bachelor of Commerce - B COM -

University Of Punjab

Intermediate of Commerce - I COM

Board Of Intermediate & Seconandry Education Lahore

Matriculation - Board Of Intermidate & Secundary Education
Kamran Anwar