Kanaga Saba Pathy SK
Dubai,UAE
Summary
Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Professional project management specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Organised individual with good initiative seeks opportunity in facilities management role. Adaptable problem-solving and analysis skills aid positive maintenance and repair activity. Learns quickly to develop skills required for inspections, reporting and safety development. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
18
18
years of professional experience
22
22
years of post-secondary education
Work History
Senior Facilities coordinator cum AFM
EFS Facility Services LLC.
Dubai, UAE
05.2021 - Current
- Assist the Facilities Manager in developing a first-class service to support, multi-disciplined sites and
the requirements of the client.
• Coordinate with operations so all activities meet and integrate with the groups requirements for HSEQ,
legal and statutory requirements and general duty of care.
• Coordinate and update work orders in the CAFM / JD system.
• Assist in identifying, developing, implementing and reviewing FM based solutions that clearly
demonstrate added value to the client’s requirements.
• Promote culture of continuous improvement and best practice strategies to ensure a consistently high
level of service delivery, response times and contract compliance to aid the Facilities Manager and the
full operations team.
• Develop and maintain strong and supportive relationships with clients, service providers and thirdparties.
• Complete all daily, weekly, monthly, quarterly, half yearly and yearly reports as required by the FM and
clients.
• Undertake general office duties relating to the contract including:
• Support the FM when new policies and procedures are implemented and KPI‟s & SLA‟s to be
monitored.
• Conduct monthly meetings with all service providers and prepare KPI’s, score cards for each
respective contractor on monthly basis.
• Make sure all service provider contracts are in place and services provided are in line with scope
of work mentioned in the contract.
• Quarterly performance review of each individual Staff and highlight weaknesses & achievements
to FM.
• Proper monitoring of leave rooster of all the Staff and arrange replacement as and when required.
• Make sure all jobs are closed in due time and invoices are raised to clients regularly with no
pending.
• Monitor weekly, monthly unbilled, WIP reports and take appropriate action and prepare a summary
sheet for all comments.
• Keep track of all PPM, checking of PPM task sheets, action on PPM task sheet, complete a
detailed summary sheet for client submission & obtaining necessary approval to complete required
tasks.
• Be actively involved in the processes, systems and procedures.
• Strong teamwork ethic and promotion of customer service excellence.
• Material ordering, administration MR’s, LPO’s and close follow up till receiving ordered materials / task.
• Encourage employees to support the operational business objectives by sharing knowledge and to
develop a creative approach to their work and to “think outside the box”.
• Comply with all processes and procedures (Human Resources, HSEQ, Finance, Information
Technology, Procurement, Operations) which include compliance with all applicable rules and regulations of the local labour law.
Senior Soft service executive
EFS Facilities Services
Dubai, UAE
04.2020 - 05.2021
- Supervision: Overseeing and managing the housekeeping staff, including training, scheduling, and performance management.
- Budgeting: Developing and managing the departmental budget, including expenses for staffing, supplies, and equipment.
- Inventory Management: Monitoring and maintaining inventory levels of cleaning supplies, equipment, and amenities.
- Cleaning Standards: Ensuring that cleaning standards and protocols are followed consistently throughout the facility, including guest rooms, public areas, and back-of-house spaces.
- Quality Control: Implementing quality control measures to ensure that cleanliness and hygiene standards meet or exceed regulatory requirements and guest expectations.
- End user Satisfaction: Monitoring guest feedback and addressing any complaints or concerns related to housekeeping services promptly and professionally.
- Sustainability: Implementing environmentally friendly practices and initiatives, such as waste reduction, energy conservation, and the use of eco-friendly cleaning products.
- Vendor Management: Establishing and maintaining relationships with suppliers and vendors for cleaning supplies, equipment, and other related services.
- Emergency Response: Developing and implementing emergency response plans for situations such as spills, accidents, or natural disasters.
- Communication: Liaising with other departments, such as maintenance, front desk, and food and beverage, to ensure effective coordination and collaboration.
- Training and Development: Providing ongoing training and development opportunities for housekeeping staff to enhance their skills and knowledge.
- Performance Metrics: Tracking and analyzing key performance indicators (KPIs) to evaluate the effectiveness of housekeeping operations and identify areas for improvement.
- Documentation: Maintaining accurate records and documentation related to housekeeping activities, such as cleaning schedules, inspections, and incident reports.
- Continuous Improvement: Identifying opportunities for process improvement and implementing best practices to optimize efficiency and effectiveness within the housekeeping department.
HOD - Housekeeping
OSCO
Muscat, Oman
01.2017 - 12.2019
- Responsible for the delivery in accordance with the service level agreements.
• Management of all in-house and sub-contracted soft services staff.
• Responsible for monitoring and reporting of service level agreements and key performance
indicators.
• Responsible for financial tracking and reporting to ensure all services are delivered within agreed
budgets and service levels.
• Responsible for providing a continuous improvement review and development of initiatives to
improve or rationalise hard services to achieve optimum performance and full customer
engagement.
• Liaise with customers, the client, employees and sub-contractors to ensure that the provision of
support services meets and exceeds service level agreements.
• To monitor and review in order to ensure best H&S practice is achieved.
To ensure all staff are suitably trained and equipped in order that they operate in accordance with
our clients QHSE policies and procedures.Develop, lead, motivate and inspire a professional team enabling them to meet both personal and
business targets. Provide clear operational direction and support to team.
• Monitor and evaluate performance levels of employees. Proactively identify opportunities to
improve performance Indicators.
• Strong teamwork ethic and promotion of customer service excellence.
• Demonstrate leadership and management skills. Able to drive change management and reduce
costs.
• Proactively manage and take ownership of issues. Seek equitable and creative solutions to
problems.
• Agree and review performance objectives for each team member. Carry out annual reviews. Use
the process to improve employees who are not meeting requirements of role.
Coordinator-Facilities / Project /Operations/Work
ANAF
Northern Emirates, UAE
04.2011 - 05.2016
- Prepare information required for billing of completed jobs.
• Assist in the preparation and issue of O&M manuals.
• Prepare documentation for handover to the maintenance team.
• Monitor and track all PPM services, in house and subcontractor.
• Coordinate with subcontractors to arrange police permission, security access for ppm and
reactive services for the client.
• Assist with the control of all financial and commercial aspects of the project.
• Assist in the production of supporting financial information if required.
• Prepare and issue predefined reports, which form part of the project and clients requirements.
• Enable full auditable trails with, but not limited to invoices, timesheets, material orders and goods
received notes.
• Undertake general office duties relating to the contract including:
• Correspondence and filing.
• Maintain staff lists and details relating to organisation charts.
• Minutes of meetings.
• Preparation of reports and documents, leave applications, staff transfer and vehicle transfer.
• Updating of electronic records.
• Material ordering and administration.
• Subcontractor administration.
• Production of valuations and presentation of results.
• Contract renewal documentation.
• Production of short range plan information.
Supervisor - Housekeeping
Al Tanmyah Service LLC.,
Dubai, UAE
04.2006 - 05.2010
- Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
- Scheduling staff shifts and organizing replacements as required
- Investigating and addressing complaints regarding poor housekeeping service
- Providing training to the housekeeping staff
- Regularly taking inventory of cleaning supplies and ordering stock as needed
- Issuing cleaning supplies and equipment to housekeeping staff as needed
- Screening housekeeping applicants and recommending promotions, transfers, and dismissals
- Performing various cleaning duties in instances of staff shortages.
Education
Bachelor of Business Administration - Business Management
IBVE -Bengaluru, India
Bangalore, karnataka - India 04.2003 - 03.2025
Higher Secondry -
A.V.Her.Sec.School. Paramakudi
Paramakudi - Tamil Nadu - IndiaSSLC -
A.V.Her.Sec.School. Paramakudi
Paramakudi - Tamil Nadu - IndiaSkills
- Facility management
- Engaging leadership style
- Occupational health and safety compliance
- Inventory procurement
- Facilities contractor management
- Facilities inspections
- Contract management
- Facilities staff recruitment
- Operational support
- Time management
- Team building
- Accounting
- Leadership
- Problem-solving
Languages
English
Arabic
Hindi
Marathi
Tamil
Personal Information
- Total Experience: 14+ years
- Passport Number: P5545196
- Passport Date Of Issue: 12/05/16
- Passport Place Of Issue: MADURAI
- Passport Expiry Date: 12/04/26
- Date of birth: 02/06/86
- Gender: Male
- Nationality: Indian
- Marital status: Married
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior Facilities coordinator cum AFM
EFS Facility Services LLC.
05.2021 - Current
Senior Soft service executive
EFS Facilities Services
04.2020 - 05.2021
HOD - Housekeeping
OSCO
01.2017 - 12.2019
Coordinator-Facilities / Project /Operations/Work
ANAF
04.2011 - 05.2016
Supervisor - Housekeeping
Al Tanmyah Service LLC.,
04.2006 - 05.2010
Bachelor of Business Administration - Business Management
IBVE -Bengaluru, India
04.2003 - 03.2025
Higher Secondry -
A.V.Her.Sec.School. Paramakudi
SSLC -
A.V.Her.Sec.School. Paramakudi
Similar Profiles
Purnima Kumari RajbanshiPurnima Kumari Rajbanshi
Housekeeper at EFS Facility Service LLCHousekeeper at EFS Facility Service LLC
Muhammed Abdullahi AhmedMuhammed Abdullahi Ahmed
Waiter at EFS Facility Services (EXPO2020)Waiter at EFS Facility Services (EXPO2020)
JYOTHI SIVANANDANJYOTHI SIVANANDAN
Senior. Soft Service Executive at EFS Facilities Services LLCSenior. Soft Service Executive at EFS Facilities Services LLC