Kanchan Chaudhary
Resturant Assistant Manager
Ras Al Khaima
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Resturant Assistant Manager
Nandos UAE L.L.C
Ras Al Khaima
12.2019 - Current
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with customers to understand needs and provide excellent service.
- Adhered to social distancing protocols and wore mask or face shield.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Maintained energy and enthusiasm in fast-paced environment.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Carried out day-to-day duties accurately and efficiently.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Shift Supervisor
Americana Group.(Pizza Hut)
Al Ain
08.2014 - 11.2019
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Applied security, safety and loss prevention strategies during shifts.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Regulated pricing, inventory count and supply during shift hours.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Kankai Education Foundation
Jhapa Nepal 03.2011 - 03.2014
Skills
Recruiting and interviewing
Certification
Basic food hygine certificate
Learning New Things
I am self motivate person who always want to learn new path.
Learning new books,for new position.
Timeline
Person in-charge (PIC)
06-2022
First aidder
03-2021
Fire Safety Training
02-2021
Basic food hygine certificate
01-2021
Car Driving Licence (Own Car)
09-2020
Resturant Assistant Manager
Nandos UAE L.L.C
12.2019 - Current
International Serve safe certificate
06-2017
Shift Supervisor
Americana Group.(Pizza Hut)
08.2014 - 11.2019
High School Diploma -
Kankai Education Foundation
03.2011 - 03.2014
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