Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Nishith Mehta

Nishith Mehta

Dubai

Summary

Telesales professional with strong background in customer engagement and sales strategy. Proven ability to build relationships, drive revenue, and adapt to changing market conditions. Focused on team collaboration and delivering measurable results. Skilled in communication, negotiation, and CRM software.

Overview

16
16
years of professional experience

Work History

Tele Sales

Commercial Bank Of Dubai
03.2024 - Current
  • Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
  • Sold banking products to customers to meet set targets.
  • Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
  • Generated new leads and opportunities to maximize revenue.
  • Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
  • Created timely follow-up alerts for increased sales conversions and completions.
  • Handled difficult customers tactfully to ensure minimal complaints and return business.
  • Increased customer satisfaction by providing tailored loan packages.
  • Identified potential risks in loan applications, minimizing default rates.

Tele Sales

First Abu Dhabi Bank
08.2016 - 01.2024
  • Handling Multi products of the bank like balance transfer service, quick cash, credit cards, online payments
  • Calling credit card holders to explain them insurance product of RSA & also give them information about the different products & services of our bank
  • Assisting them through the complete process of online payments (For Example-DEWA, Etisalat)Verifying customer's details to close the sale
  • Listening to customer requirements and presenting appropriate product to make a sale
  • Close a sale after verifying details from the customer

Sales Executive

Abu Dhabi Commercial Bank, ADCB
03.2015 - 05.2016

Calling to arrange meetings with potential customers to prospect for new business Meeting the customers and collecting all relevant documents to apply for services like credit cards & Loan as per the customers requirement. Login of files & customers details to get it approved from the bank. Reviewing your own sales performance, aiming to meet or exceed targets. Attending team meeting and sharing best practice with colleagues. Maintaining good relations with a customer by making sure they get satisfactory service from the bank. Generating more leads through customers references

Telesales Executive

Adnic Insurance (First Abu Dhabi Bank )
01.2014 - 12.2014

Handling insurance products of Abu Dhabi National insurance company (ADNIC) for achieving the given target. Calling credit card holders of the bank to explain,ADNIC products. Verifying customer’s details to close the sale. Performed the duty of acting Team leader for a month, with a team strength of 4 people As acting Team Leader, was preparing daily sales report of the team, solved customer complaints & reported to the campaign manager. listening to customer requirements and presenting appropriate product to make a sale

HR ASSOCIATE

First Advantage
02.2012 - 10.2013
  • Responsible for contacting the HR officials of the candidates' previous employer by phone call or emails, for feedback & verification
  • Preparing daily reports for all the verified feedback of the candidates and send further to the concerned department
  • The verification was for National & Internationally countries like India, UAE, Pakistan, U.K, Australia etc
  • I handled the verification for our client companies like HSBC Bank Middle East, Tata Consultancy Services etc
  • (India-Mumbai)

BUSINESS DEVELOPMENT MANAGER

Just Dial
07.2009 - 12.2011

Education

High School - Business Administration

Mithibai College
07.2009

Skills

  • Sales strategies
  • Persuasion techniques
  • Performance tracking
  • Customer complaint handling
  • Operational procedures
  • Customer requirements analysis
  • Detail-oriented

LANGUAGES

Hindi - Native
English - Advanced (C1)

Timeline

Tele Sales

Commercial Bank Of Dubai
03.2024 - Current

Tele Sales

First Abu Dhabi Bank
08.2016 - 01.2024

Sales Executive

Abu Dhabi Commercial Bank, ADCB
03.2015 - 05.2016

Telesales Executive

Adnic Insurance (First Abu Dhabi Bank )
01.2014 - 12.2014

HR ASSOCIATE

First Advantage
02.2012 - 10.2013

BUSINESS DEVELOPMENT MANAGER

Just Dial
07.2009 - 12.2011

High School - Business Administration

Mithibai College
Nishith Mehta