KANNIYA GANESAN
SALES EXECUTIVE
Dubai,DUBAI
Summary
Dynamic Sales Executive with years of experience providing high level of customer service while increasing revenues. Personable communicator focused on exceeding client expectations. Manages sales tasks with efficiency and accuracy. Resourceful Sales Agent skilled in convincing, persuading and closing sales deals. Motivated to generate and increase sales while delivering top-notch customer care.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Sales Executive
FIRST ABU DHABI BANK
DUBAI, UAE
02.2020 - Current
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Exceeded team sales goals by 160%.
Relationship Officer
ABU DHABI COMMERCIAL BANK
DUBAI, UAE
01.2019 - 09.2019
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Consultant
JP MORGAN CHASE & CO
BANGALORE, INDIA
09.2018 - 03.2019
- Initiated success of client's organization by improving performance, and management systems.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Created detailed roadmaps of action items and project goals and generated reports to inform budgeting and planning.
- Collected, arranged and input information into database system.
Client Care Representative
STANDARD CHARTERED BANK
BANGALORE, INDIA
04.2017 - 08.2018
- Provided information and referrals to community partners and other treatment providers.
- Responded to all client inquiries and asked appropriate questions to facilitate resolution.
- Explained available products and services, demonstrated features, and used persuasive communication strategies to redirect concerns.
- Provided excellent customer service by following up with clients, mailing out applications and responding to incoming calls.
- Delivered excellent customer service, resulting in consistent customer satisfaction rating.
- Delivered prompt service to prioritize customer needs.
Education
B.Tech - Aerospace Engineering
AMRITA VISHWA VIDYAPEETHAM UNIVERSITY
08.2012 - 05.2016
Skills
Business development and planning
Timeline
Sales Executive
FIRST ABU DHABI BANK
02.2020 - Current
Relationship Officer
ABU DHABI COMMERCIAL BANK
01.2019 - 09.2019
Consultant
JP MORGAN CHASE & CO
09.2018 - 03.2019
Client Care Representative
STANDARD CHARTERED BANK
04.2017 - 08.2018
B.Tech - Aerospace Engineering
AMRITA VISHWA VIDYAPEETHAM UNIVERSITY
08.2012 - 05.2016
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