KANWAL MALIK
Sharjah
Summary
Dynamic and result-driven Supply Chain Manager with a solid record of accomplishments spanning over 12 years. I excel in contract negotiation, demand forecasting and inventory optimization. Adept at reducing procurement costs, establishing efficient departments, and enhancing sourcing strategies. My expertise includes strategic procurement, operational enhancements, and technology Platform utilization (AX Dynamics/ERP).
Overview
17
17
years of professional experience
1
1
Certification
Work History
Supply Chain Manager
Lahore Electro Medical
11.2021 - 02.2024
- Oversaw demand planning & procurement for medical devices globally, encompassing sourcing, negotiation, purchase order processing & logistics.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Collaborated with cross-functional teams to enhance demand forecasting accuracy and inventory management.
- Initiated risk mitigation strategies to address potential disruptions in the supply chain, minimizing impacts on business continuity.
- Coordinating the movement of goods from suppliers to distribution centers and ultimately to customers
- Teamed with Sales, quality assurance and suppliers for investigating complaints, implementing corrective actions, and preventing recurrence.
- Leveraged data analytics to forecast inventory needs more accurately, reducing instances of stockouts and overstock.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Supply Chain Executive
CPL Aromas FZE
08.2014 - 05.2020
- Oversaw demand planning, procurement and logistics of raw materials, consumables, capital items for Lab and factory.
- Led vendor contract negotiations, securing favorable pricing and terms. Monitored contract progress, addressed issues, and collaborated on improvement initiatives.
- Analyzed historical sales trends and researched demand drivers to prepare forecast data and develop supply plans. Conducted regular reviews of safety stock levels, adjusting as needed.
- Reduced inventory holding costs by keeping lead times and safety stocks to a minimum, effectively managing obsolete,Ageing & slow moving stock.
- Conducted risk assessments to identify potential disruptions in the supply chain, implementing mitigation plans accordingly.
- Coordinated closely with the sales & production teams to synchronize manufacturing schedules with supply chain activities, maximizing resource utilization and minimizing downtime occurrences.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Conducted thorough investigations into complex complaint cases to determine appropriate resolution strategies.
Customer Services Officer
CPL Aromas FZE
08.2011 - 07.2014
- Sales Support, Order booking, Order Management, Coordination and troubleshooting between internal and external stakeholders, Inventory Management, Demand & Supply Planning, Resolving Customer Complaints.
Dealer Services officer
Al Futtaim GE Money
11.2008 - 09.2009
- Sales Support, Administration, Coordination with internal and external stakeholders, Process implementation, Quality control.
Operations Executive
Green Shield Insurance Brokers
06.2007 - 11.2008
- Issuance of Insurance Policies, Claim Processing, Troubleshooting, Handling customer queries, Sales Report, training and mentoring.
Education
MBA - Business
University of Bolton
Dubai, U.A.E04.2014
Skills
- Demand planning and forecasting
- Inventory management
- Data Analysis
- Supplier Relationship Management
- Supply Chain Management
- ERP systems proficiency
- Forecasting Accuracy
- Supply Chain Risk Management
Websites
Accomplishments
- Through implementation of a strategic sourcing plan and exceptional negotiation skills achieved a 30% reduction in the purchase price of key medical devices, contributing significantly to cost savings without compromising on product quality.
• Through successful collaboration with suppliers to improve quality control processes,
lead to an 18% reduction in defective components and an enhancement in product
quality resulting customer satisfaction.
Certification
- Letter of Credit
- Email Drafting
- Basic Arabic
Languages
English (fluent)
Urdu & Hindi (fluent)
Arabic (Reading and Writing Fluent, Speaking Basic)
Timeline
Supply Chain Manager
Lahore Electro Medical
11.2021 - 02.2024
Supply Chain Executive
CPL Aromas FZE
08.2014 - 05.2020
Customer Services Officer
CPL Aromas FZE
08.2011 - 07.2014
Dealer Services officer
Al Futtaim GE Money
11.2008 - 09.2009
Operations Executive
Green Shield Insurance Brokers
06.2007 - 11.2008
MBA - Business
University of Bolton
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