

Accomplished professional with expertise in quality assurance and hospitality operations oversight, driving customer retention through effective methodologies. Demonstrates proficiency in business administration, ensuring efficient scheduling and time allocation. Skilled in sales promotion techniques and customer relations, with a keen eye for room and floor inspections. Committed to enhancing operational excellence and pursuing opportunities for growth within the hospitality industry. Personable Duty Manager versed in meeting diverse guest needs in high-volume hospitality environments. Maintains accurate and updated reservations to support continuous availability. Oversees operations to proactively address challenges.