Karam Waheed
Dubai
Summary
Walk the talk leader with an entrepreneurial approach and proven tracks of delivery of positive results with high energy motivator and monitor. Seeking a challenging position in an organization where I can demonstrate my skills and abilities to the benefit of the company and meet the company's goals and ambitions as well as having self-satisfaction and improvement in a competitive and healthy environment.
Overview
19
19
years of professional experience
Work History
Freelancer, Event Manager
With Ever Brodcast
02.2023 - Current
- Worked closely with marketing, general managers, security, facilities, and director of operations to ensure communication and proper planning of entertainment.
- Managed full-scale large events
- Managed lighting with photography company and technical production.
- Dealt with guards company and distributing them in the allotted places.
- Coordinated with all site staff.
- Ensure the availability of all photographic equipment, lighting and other technical equipment and provide the necessary equipment deficiencies at a specific time.
Production Manager
Expo - Dubai Media Incorporated
10.2021 - 04.2022
- Managed full-scale large events hosted in Expo
- Coordinated transportation and parking arrangements for guests and vendors
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events
- Oversaw event registration process by collecting and tracking attendee information
- Produced concept plans for high-profile corporate meetings and
Customer Services Officer
Noor Bank
05.2005 - 03.2015
- Oversaw event registration process by collecting and tracking attendee information
- Produced concept plans for high-profile corporate meetings and events
- Prepared employee documentation, routine evaluation measures and recommendations
- Educated employees on promotional installment programs, origination processes and compliance requirements related to finance
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances
- Compiled and analyzed data to determine approaches to improve sales and performance.
Customer Service Manager
Abu Dhabi Islamic Bank
05.2005 - 02.2015
- Handling the customer inquiries and guide them
- Identify customer needs and refer potential sales opportunities to the appropriate department
- Ensure that all customer complaints within the branch are resolved within an appropriate time
- Ensure branch staff is knowledgeable about all bank products and services, procedures, and processes as well as any updates or changes
- Act as an ambassador to train other CSMs across the ADIB branch network.
- Prepare and conduct a daily staff meeting to discuss sales performance, goals, and challenges
- Ensure a positive team spirit within the branch
Education
Diploma - Banking & Finance
Emirates Institute For Banking & Financial Studies
2005
Skills
- Excellent communication skills
- Vendor and contract negotiations
- Cross-functional teams leadership
- Event sales
- Venue selection
- Teamwork and cooperation
- Transportation and logistics planning
- Client meetings
- Excellent multi-tasking skills
- Health, hotel and food service regulations
- Meeting planning
- Scheduling
- Events logistics management
- Strong problem-solving skills
Timeline
Freelancer, Event Manager
With Ever Brodcast
02.2023 - Current
Production Manager
Expo - Dubai Media Incorporated
10.2021 - 04.2022
Customer Service Manager
Abu Dhabi Islamic Bank
05.2005 - 02.2015
Customer Services Officer
Noor Bank
05.2005 - 03.2015
Diploma - Banking & Finance
Emirates Institute For Banking & Financial Studies
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