Karan Kohli

Analytical and results oriented finance manager, adept at streamlining daily financial operations whilst translating complex data into actionable information to achieve strategic organizational goals.

Key Responsibilities

- Forecasting - Responsible for making financial predictions and planning for future business needs. This involves analyzing current financial data, identifying trends, and forecasting future financial scenarios.

- Budgeting - Responsible for overseeing and managing the financial activities of an organization, which includes budgeting. This skill is crucial as it demonstrates the ability to plan, organize, and manage resources effectively.

- Risk Assessment - responsible for managing an organization's financial health. This includes making critical decisions about investments, budgeting, and forecasting future financial performance. Risk assessment is a crucial skill in this role as it involves identifying potential threats or challenges that could negatively impact the organization's financial status.

- Financial Analysis - responsible for overseeing a company's financial health. They are required to interpret complex financial data and provide strategies based on their findings.

- Cash Flow Management - overseeing the financial health of a company. Cash flow management is a crucial skill as it involves tracking incoming and outgoing funds, predicting future cash demands, and ensuring that the company always has enough liquidity to meet its obligations.

- Tax Planning - managing an organization's financial health. This includes understanding and implementing strategies to minimize tax liabilities and maximize profit. Tax planning skills are essential as they demonstrate the ability to navigate complex tax laws, implement effective tax strategies, and ensure compliance with all relevant regulations.

- Compliance Monitoring- managing the financial activities of a company, which includes ensuring compliance with various financial regulations and standards. Compliance monitoring skill is essential as it demonstrates the ability to effectively oversee and ensure that the company's financial operations are in line with these regulations. This can help prevent legal issues, fines, or penalties that could result from non-compliance.

- Investment Evaluation- responsible for making crucial financial decisions that can impact the overall health and growth of a company. Investment evaluation is a key skill in this role as it involves assessing the potential risks and returns of various investment opportunities.

- Performance Measurement - responsible for overseeing and managing the financial activities and strategy of a company. This includes budgeting, forecasting, auditing, and risk management. Performance measurement is a critical skill in this role as it involves evaluating the efficiency and effectiveness of financial operations and strategies. It helps in identifying areas of improvement, making necessary adjustments to achieve financial goals, and demonstrating progress towards those goals.

Eliminate unwanted debt Lotus is a Dubai Economic Department (DED) licensed firm specializing in Debt Counselling and Management, Financial Restructuring and Consolidation of liabilities to individuals , SME's and corporates.

Summary of Services rendered by Lotus Advisory -

• Planned staff rotate to meet customer needs whilst remaining under budget.
• Reviewed processes and practices regularly to achieve business goals.
• Reviewed customer agreements to verify current and correct data and supporting documentation.
• Improved customer service experiences to facilitate organic growth and loyalty.
• Receivables Management benchmarking - Support and benchmark the receivables management function in line with international and local practices and render support in enhancing collections related processes.

Managing Group Retail Civil litigation portfolio of FAB Bank which comprises of Civil, criminal and reposession. Managing the portfolio with the help of external lawyers exchanging of information and sharing of information at each stage of the litigation process and ensure the whole process is smooth and cost effective.

• Increased company profitability by contributing and maximizing legal actions against delq. customers.
• Enforced compliance with Articles of Association and all applicable legislation and regulations.
• Provided global corporate direction by developing short-term and long-term financial and operational goals.
• Evaluated overall company state, identifying areas of success and opportunities to improve business processes.
• Determined methods of reducing costs, increasing revenues and improving overall company performance.
• Created business strategies to take advantage of company growth opportunities.
• Sought financial stability and solvency, keeping proper accounting records.
• Kept up-to-date with internal and external competition from similar local and national companies.

Managed SME portfolio of AED 3 billion from Day 1 default till write off stage by offering customers different solutions like restructuring, settlement plans, step up plans etc options which in turn helped in achievement of NPA's for the year and main focus area was to maximize cash collections in written off portfolio.

Addition of new agencies across the different geographical regions of countries to maximize cash collection.

Managed a specialized and dedicated team of 30 team members.

• Trained staff on best practices to achieve optimal productivity.
• Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
• Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
• Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
• Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.
• Enforced company policies and guidelines for all employees.
• Motivated management and staff teams to consistently deliver high quality, customer-focused service.
• Implemented cost control measures, reducing controllable costs by [Number]%.

- Driving the team forward to consistently achieve targets of more than 90% for six consecutive months.

-Supervising the activities of a team of 20 staff members and motivating them towards the achievement of group targets.

- Fully accountable for the standard of service provided on the floor including handling escalations and complex customer queries.

- Monitoring MIS relating to calls made at agent level including reviewing talk time and service levels achieved.

-Providing constructive one to one feedback to team members to drive improvements in the level of support delivered to customers.

• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
• Resolved employee relations issues and navigated disciplinary proceedings.
• Fostered positive employee relationships through communication, training and coaching.
• Implemented and documented standard operating procedures to comply with audit and safety requirements.
• Reported all accidents, near miss incidents and work-related ill health conditions to supervisor.
• Set and monitored weekly targets for operational team to increase product sales and revenue.
• Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.