Karan Kumar

Managing dometic sales operations, driving revenue growth by developing strong customer relationship, identifying market demands and ensuring timely delivery of products.

Domestic sales - Dubai/ Sharjah/ Ajman/ UAQ

Brands & Products handling:

• Lazio Bearings - Ball bearings & Pillow block specialist
• ARB Bearings - EMQ Series & Truck bearings
• EH - Workshop hand wash (Degreaser for hands)
• Triveni - Copper winding wire

Responsibilities:

• Re-exporting products to Saudi Arabia, Iraq and Mali, including preparing quotations and invoices, packing products, and coordinating timely delivery to ensure smooth logistics customer satisfaction.
• Preparing and processing Local Purchase Orders (LPO) for back to back orders, stock replenishment and sales requirements, ensuring efficient inventory management and timely order fulfillment.
• Attracting new clients by innovating and overseeing the sales process for the business
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Bearing specification analysis to ensure precise selection and compatibility, optimizing product performance and meeting customer requirements.
• New product development initiatives by conducting market research, gathering information's and analyzing customer feedback to inform product strategies.
• Frequent market visits to identify and develop new customer relationships, while staying updated on the latest brand arrivals to enhance product offerings and expand market presence.
• Bearing interchange tools to identify and match appropriate part numbers, ensuring precise compatibility and optimizing product selection.
• Managing warehouse stock maintenance and shop inventory.
• Coordinated and supervised container offloading operations, ensuring the safe and efficient unloading of goods while maintaining accurate inventory records.

Accounting & Finance:

• Managing daily cash transaction, including inbound and outbound expenses, ensuring accurate record keeping and efficient financial operations.
• Preparing payment and receipt vouchers, ensuring accurate documentation and maintaining detailed records.
• Reconciled opening and closing balances with system records.
• Creating and maintaining customer ledgers.
• Preparing and processing of credit and debit note, verifying statement of accounts (SOA), and follow up on outstanding payments to ensure timely accurate financial transactions.

• Managing and counter sales providing exceptional customer service, driving sales performance, and ensuring product availability to meet customer demands.
• Handled RTO documentation and paper work, ensuring compliance with regulatory requirements and timely submission of vehicle registration.
• Conducted performance testing of new bikes, evaluating key performance metrics, and submitted comprehensive reports with findings and recommendations for product enhancement.
• Managed inventory for part sale ensuring optimal stock levels, timely replenishment, and achieving sales targets through effective inventory planning and strategic sales initiatives.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
• Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
• Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.

• Overseeing both showroom and outdoor field sales activities, to enhance product knowledge, improve sales performance, and achieve targets.
• Managed the sales of two-wheeler bikes and spare parts, driving revenue growth through effective product promotion, customer relationship building, and maintaining stock levels.
• Handled logistics for new vehicle purchases, including coordination of registration process and timely delivery to customers ensuring smooth and efficient operations throughout.
• Organized and managed events such as Roadshows and Customer meetings overseeing all aspects from planning and execution to promoting brand engagements and fostering customer relationship.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.