Karan Narang
Project Manager
Dubai,DU
Summary
Project Manager with 11 years of expertise in managing High level Luxury retail projects , organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leading procurement of resources including equipment and supplies. Monitoring projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
1
1
Certification
22
22
years of post-secondary education
13
13
years of professional experience
Work History
Project Manager
ABRA VM & SD INTERNATIONAL FZE
Dubai, United Arab Emirates
04.2018 - Current
- Managing Key Accounts and Projects in Luxury Retail and other segments.
- Fostering relationships with clients to foster positive working relationships.
- Achieving project deadlines by coordinating with internal teams to manage performance & deliveries
- Heading project team specializing in design and launch activities.
- Overseeing high profile projects for by planning, designing, and scheduling phases in coordination with internal teams.
- Providing management for internal personnel, contractors and vendors on case to case basis.
- Modifying and directing project plans to meet organizational needs.
- Managing all phases of projects from procurement to commission.
- Performing customer needs assessments and coordinated resolutions with production and quality teams.
- Evaluating existing operations and current market trends to identify necessary requirements.
- Coordinating for site investigations, documenting issues and escalating to executive teams as needed.
- Managing team for effective customer service techniques, boosting client satisfaction rates.
- Used Fitout and Joinery expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Communicating best practices among on-site and external personnel to align efforts and goals.
- Identifying and communicating customer needs to estimation , production and quality teams.
- Using strategies to promote exceptional customer service and create positive environment for employees and clients.
Senior Manager -Projects and Business Development
PURPLETOUCH ADVERTISING / PURPLETOUCH DESIGN & RETAIL
09.2015 - 03.2018
- Dubai Working parallel with two different entities Design & Retail Solutions / BTL, Key Accounts and Projects.
- Delivery of Luxury Retail Furniture and Shopfitting projects, managing projects from design to delivery, overseeing production , monitoring quality, design and cost of projects within time frames.
- BTL Activations , Podiums/Kiosks , Print executions , Event Management , Key Account Management and Operations with a record of successful launch of various luxury retail brands in Middle East and EUROPE.
- Suppliers / Vendor Management.
- GCC Installation and Sites being handled.
- Overseeing Design studio for Concept drawings and Full Detailed drawings.
- Client Management in GCC and Europe.
Manager - Business Development
Purple Touch Advertising LLC
Dubai
02.2013 - 09.2015
- Project And Client services,
- Working with a BTL Advertising Co Clientele : PUIG middle East , Grand stores ,Guerlain Europe, Al-Tayer Retail , Ghadeer Trading, Chanel, Parfum Christian Dior , L'Oreal Middle East , Bvlgari ME , MEMO Paris, LOEWE ME, Chalhoub Inc.,The Brand Union-Dubai, Percept Gulf and Landmark Group (Shoe Mart, Lifestyle, Emax) Executions done for Bloomingdales, Harvey Nicholes, Guerlain Paris ,Armani, Burberry, Fendi , Kenzo Laura Mercier, Loewe, Bvlgari, Escada, Elie Saab , La praire, BPI , Juicy Couture, Geox, Paco Rabanne, Valentino Sorouh, Tanagara, , Paul Smith, Black Berry, La Praire, Gucci, Armani Café, Abu Dhabi Art Exhibitions, etc.
- Managing portfolio of all accounts for high-profile clients for their below the line campaigns.
- Communicate with internal departments regarding advertising inventory and campaign performance.
- Monitor all campaigns form design, production through to the implementation stages.
- Ensuring LPOS are raised from clients and accounts are well settled.
- Supervising installation & execution of required thing at right time & at right place (like Windows Dressing , Podiums , In store executions all over UAE).
- Obtaining permit for using installations in Dubai after / within the working hours if required.
- Well versed with all guidelines, rules and limitations of all execution limits in all malls and locations in UAE Accomplishment:.
- Successfully developed client base in France, Kuwait, Qatar and Dubai.
- Created a strong network in between people throughout malls, companies and suppliers around Dubai.
Assistant Manager
PURPLETOUCH ADVERTISING LLC
Dubai, United Arab Emirates
10.2011 - 01.2013
- Spearheading marketing initiatives, developing strategies and carrying out market analysis & segmentation to increase market penetration.
- Identifying potential markets and developing potential clients in the targeted markets / industries.
- Devising effective strategy with a view to achieve top line and bottom line profitability of the organization.
- Developing new market segments and formulating products / services as per need analysis surveys Page 3 of 6.
- Reengineering processes and effecting drastic cost reduction and maximizing HR productivity.
- Carrying out large-scale operational mobilizations for ramping up operational commitments for key accounts.
- Monitoring overall functioning, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Supervising people functions in the entire organization
- Manpower planning, interview & selection, induction, performance appraisal, training, etc.
- Develop marketing strategies to build consumer preference and evolve marketing procedures and the commercial framework.
- Plan marketing activities to achieve volume & review effectiveness.
- Formulation of branding and promotional strategies with the objective of changing the perception of the clients and readers.
- Conceptualizing promotional activities, for influencing the mind set and perception of the clients, making them more brand loyal.
- Analyze market trends, sales performance through channels, and other critical trends.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Client Service Executive
PURPLETOUCH ADVERTISING LLC
Dubai, United Arab Emirates
10.2010 - 10.2011
- Client servicing Maintaining a network between company and existing clients Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Provide support in new product development and enhancement activities.
Intern
Engineers India Limited
Delhi
06.2008 - 08.2009
- Services Marketing Concepts and Case Study of EIL Done country evaluation and made country reports for TURKMENISTAN and BANGLADESH.
Executive
Showhouse Event Management Pvt. Ltd. ( Freelancer)
04.2007 - 05.2007
- Maintained relations with clients and resolved queries & grievances to generate avenues for additional business Page 5 of 6.
- Planned, executed and evaluated customer campaign programs.
- Successfully handled fashion shows like Lakme India Fashion Week, Wills Lifestyle Fashion Week, Chivas Regal Fashion Week and Dubai Fashion.
Freelancer
Week
MeritTrac Service's Pvt Ltd
04.2006 - 04.2007
- Rendered assistance in setting up examination venues, stationery, equipment and examination papers by adhering to exam procedures and regulations.
- Guided candidates on seat allotment and advised them about possessions permitted in examination venues prior to start of the examinations.
- Invigilated & answered queries in a prompt manner and resolved any irregularities raised by the candidate.
- Ensured full attendance during the exam.
Education
Masters (MBA) - Marketing/Business Management
KIIT Institute of Management
01.2008 - 01.2010
Bachelor of Business Administration (BBA) - Business Administration and Management, General
Apeejay School Of Management
01.2004 - 01.2007
Bachelor of Commerce (BCom) - Business/Commerce
Oxford Senior Secondary School
01.1987 - 01.2004
Skills
Advanced problem solving
undefinedCertification
MDP in Marketing
Affiliations
MDP IN MARKETING
Ministry of Micro, Small and Medium Enterprises
Timeline
Project Manager
ABRA VM & SD INTERNATIONAL FZE
04.2018 - Current
Senior Manager -Projects and Business Development
PURPLETOUCH ADVERTISING / PURPLETOUCH DESIGN & RETAIL
09.2015 - 03.2018
Manager - Business Development
Purple Touch Advertising LLC
02.2013 - 09.2015
Assistant Manager
PURPLETOUCH ADVERTISING LLC
10.2011 - 01.2013
Client Service Executive
PURPLETOUCH ADVERTISING LLC
10.2010 - 10.2011
Intern
Engineers India Limited
06.2008 - 08.2009
Masters (MBA) - Marketing/Business Management
KIIT Institute of Management
01.2008 - 01.2010
Executive
Showhouse Event Management Pvt. Ltd. ( Freelancer)
04.2007 - 05.2007
Freelancer
Week
MeritTrac Service's Pvt Ltd
04.2006 - 04.2007
Bachelor of Business Administration (BBA) - Business Administration and Management, General
Apeejay School Of Management
01.2004 - 01.2007
Bachelor of Commerce (BCom) - Business/Commerce
Oxford Senior Secondary School
01.1987 - 01.2004
MDP in Marketing
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