Summary
Overview
Work History
Education
Skills
Timeline
Generic
Karan Toor

Karan Toor

Dubai,UAE

Summary

Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.

With proactive approach to managing households, adept at overseeing daily operations and coordinating staff seamlessly. Strong organizational and communication skills ensure well-maintained and harmonious environment. Committed to enhancing living spaces and creating positive impact on household efficiency and comfort.

Overview

11
11
years of professional experience
6035
6035
years of post-secondary education

Work History

House manager

SunstarHoldings
Dubai, United Arab Emirates
07.2024 - Current
  • Liaised with security personnel, ensuring comprehensive safety measures were in place.
  • Negotiated contracts with vendors, achieving better terms and conditions.
  • Conducted inventory checks regularly, maintaining adequate stock levels at all times.
  • Planned family outings and activities, providing enjoyable leisure time.
  • Resolved domestic issues promptly, ensuring minimal disruption in daily routine.
  • Fostered respectful work environment amongst staff members contributing to high morale and productivity.
  • Ensured smooth operation of household duties by managing staff schedules and tasks.
  • Managed property upkeep, ensuring well-maintained home.
  • Oversaw renovations projects, delivering improved living spaces.
  • Dealt with contractors and suppliers for cost-effective purchases and services.
  • Managed day-to-day household operations and supervised team of housekeepers and gardeners.
  • Took responsibility for ordering provisions and coordinating household supplies for seamless daily functioning.
  • Liaised with contractors for necessary repairs and maintenance.
  • Ran errands to meet immediate needs clients.
  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Cleaned bathrooms with meticulous attention to detail.

Butler

Yosh Hospitality
Abu Dhabi
12.2021 - 11.2023

Highly experienced in packing and unpacking for travelling

  • Planning travel preparations and packing personal belongings
  • Experienced in wardrobe management
  • Knowledgeable of luxury amenities, toiletries and products
  • Experienced in all forms of service to constantly maintain thoughtful, caring and sincere service
  • Knowledgeable in food and beverage service
  • In excellent communication with chefs and waitresses for specific food requirements for family
  • Ensuring that all requests from family/guests are delivered and then followed up
  • Able to perform all duties with professionalism, discretion and pleasant demeanor

Villa host

Anantara the palm Dubai
Dubai
12.2019 - 10.2021
  • Ensuring that cleaning and household chores are completed
  • Greeting guests in professional manner upon their arrival
  • Sourcing and training new staff, preparing and communicating staff schedules, and running payroll
  • Coordinating maintenance and preservation of estate's artworks, antiques, and silverware
  • Assisting with management of important assets, including wines, cigars, books, and automobiles
  • Overseeing monthly budgeting and security, as well as household inventories for property
  • Assisting employer and other household staff with planning of events
  • Overseeing smooth running of hosted events, parties, and dinner events.

Waiter

Radisson Blu Hotel
Abu Dhabi
01.2019 - 12.2019
  • Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds
  • Warmly greeted guests upon arrival to create welcoming atmosphere
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces
  • Operated and maintained cleaning equipment and tools, including dishwasher, pot-scrubbing station, and trash compactor
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner
  • Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables
  • Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene
  • Shared product knowledge to make targeted recommendations, upsell products and boost transaction value
  • Cleaned, sanitized and organized food storage racks and bins, maintaining exceptional hygiene standards
  • Provided friendly, courteous service, maximizing positive customer satisfaction ratings
  • Discussed menu items and dietary concerns, noted special requests, and suggested additional items to meet upsell goals

Waiter

Hilton Hotel
Abu Dhabi
08.2017 - 12.2018
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards
  • Promptly processed stock deliveries to meet correct handling, temperature, and storage requirements
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue
  • Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas
  • Maintained neat, attractive dessert displays, replenishing items regularly to maintain visual appeal
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills

F&B Supervisor

Hyphen Ujjawal Premier Hotel
Jaipur
01.2016 - 01.2017
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
  • Developed and maintained courteous and effective working relationships
  • Served customers and followed outlined steps of service
  • Led projects and analyzed data to identify opportunities for improvement
  • Drove operational improvements which resulted in savings and improved profit margins
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement
  • Oversaw daily operations to ensure high levels of productivity
  • Adhered to social distancing protocols and wore mask or face shield
  • Monitored company inventory to keep stock levels and databases updated
  • Improved operations through consistent hard work and dedication
  • Resolved problems, improved operations and provided exceptional service
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately

Waiter

Hilton Jaipur
Jaipur
02.2014 - 12.2015
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards
  • Promptly processed stock deliveries to meet correct handling, temperature, and storage requirements
  • Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue
  • Used appropriate sanitizing and cleaning products to maintain hygienic kitchen and food preparation areas
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies
  • Maintained neat, attractive dessert displays, replenishing items regularly to maintain visual appeal
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills

Education

Diploma of Higher Education - Hotel Management

PIHMS
New Plymouth

Bachelor of Arts - Hotel Management

Cambay Institute of Hotel Management

Certificate of Higher Education - Higher Secondary

Star Track Sr. Secondary School
03.2014

Skills

  • Efficient under pressure
  • Highly responsible and reliable
  • Time optimization
  • Property upkeep techniques
  • Professional discretion
  • Guest service excellence
  • Quality service
  • Confident decision making
  • Staff supervision
  • Inventory management
  • Activities scheduling
  • Food hygiene standards
  • Cleaning schedule maintenance
  • Wardrobe management

Timeline

House manager

SunstarHoldings
07.2024 - Current

Butler

Yosh Hospitality
12.2021 - 11.2023

Villa host

Anantara the palm Dubai
12.2019 - 10.2021

Waiter

Radisson Blu Hotel
01.2019 - 12.2019

Waiter

Hilton Hotel
08.2017 - 12.2018

F&B Supervisor

Hyphen Ujjawal Premier Hotel
01.2016 - 01.2017

Waiter

Hilton Jaipur
02.2014 - 12.2015

Diploma of Higher Education - Hotel Management

PIHMS

Bachelor of Arts - Hotel Management

Cambay Institute of Hotel Management

Certificate of Higher Education - Higher Secondary

Star Track Sr. Secondary School
Karan Toor