Kareem Ali
Dubai
Summary
Driven leader with a rich background in hospitality and operations management, eager to leverage my experience in a leadership management role. With a proven track record in improving customer satisfaction, optimizing operational efficiency, and boosting revenue, passionate about contributing to innovative strategies that drive success. my experience across diverse environments equips me to effectively lead teams and enhance operational outcomes.enthusiastic to bring my leadership and strategic skills to a forward-thinking organization.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Automotive Sales Consultant
Personal Business
11.2023 - Current
- Successfully closed deals by effectively handling objections, price negotiations, and addressing customer concerns, ensuring high conversion rates
- Delivered in-depth vehicle demonstrations, clearly explaining key features, performance capabilities, and technical specifications to customers
- Conducted comprehensive needs assessments to understand client preferences and recommend tailored vehicle options, enhancing customer satisfaction and loyalty
- Facilitated vehicle exports within the GCC, ensuring smooth transactions by meeting customers' specific requirements and preferences
- Managed the sale of pre-owned vehicles through auctions, optimizing market exposure and profitability
Restaurant Manager
Anantara Grand Krasnapolsky Hotel
08.2022 - 08.2023
- Inspected facility daily to uphold cleanliness standards
- Addressed and resolved customer complaints promptly
- Recruited, trained, and supervised restaurant staff
- Set clear expectations and provided leadership for team members
- Analyzed feedback to enhance customer service
- Monitored cash handling and reviewed sales reports for trends
- Resolved conflicts and improved service strategies
- Managed inventories and scheduled equipment maintenance
Owner and operations manager
Aroma Café
01.2019 - 02.2022
- Managed daily operations in customer service, inventory, and marketing
- Negotiated favorable contracts with partners, vendors, and customers
- Boosted business by establishing relationships with local suppliers
- Reduced operating costs through effective business controls
- Increased sales revenue by developing customer satisfaction strategies
- Led a team of 30, managing hiring, scheduling, and payroll
- Implemented cost-cutting strategies and efficient inventory systems
- Set pricing and credit terms based on customer demand forecasts
Operations Manager
Realestate
11.2017 - 11.2018
- Managed a team of 10 employees in the operations department
- Monitored KPIs to measure performance against goals
- Monitored inventory levels and ensured timely replenishment of stock
- Collaborated with senior management on strategic plans for growth initiatives
- Analyzed data to identify trends in operations, sales, and customer feedback
- Developed strategies for improving employee engagement and morale
- Maintained effective communication between departments across the organization
- Increased revenue by 20% within one month
- Multitasked and prioritized departmental functions to meet deadlines
- Reviewed daily reports from team members on project status updates
Video Editor
AI-JAZZERA Media Network
01.2013 - 10.2017
- Media archiving
- Creating hierarchy and tag framework for existing library of unsorted assets
- Searching for information on different topics and fields
- Creating suitable headlines for archived footage
- Ingesting, tagging, and logging incoming media contents
- Researching and gathering additional media assets
- Video editing, clipping, and cataloguing
- Translating video content from Arabic into English and vice versa
- Monitoring and checking incoming feeds
Education
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Canadian University
10.2007 - 6 2011
Skills
- Leadership
- Time Management
- Effective communication
- Marketing Research
- Public Relations
- Event management
- Customer experience
- Conflict resolution
- Quality assurance
- Product knowledge expertise
- Automotive industry knowledge
- Strong negotiation skills
Timeline
Automotive Sales Consultant
Personal Business
11.2023 - Current
Restaurant Manager
Anantara Grand Krasnapolsky Hotel
08.2022 - 08.2023
Owner and operations manager
Aroma Café
01.2019 - 02.2022
Operations Manager
Realestate
11.2017 - 11.2018
Video Editor
AI-JAZZERA Media Network
01.2013 - 10.2017
Bachelor of Arts (B.A.) - Mass Communication and Journalism
Canadian University
10.2007 - 6 2011
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