Kareem Farghaly
Borj Al-Hassan Building, New Al Taawun Street, Sharjah, UAE
Summary
A promising graduate that learns from leading experts through a comprehensive program. Brings a strong ability to multitask and the ability to think critically to a fast-paced setting. A graduate seeking opportunities to put abilities to use in difficult work projects and assist management teams. Strong communicating, writing and editing skills. Committed to putting customers first and focused on meeting business deadlines.
Overview
6
6
years of professional experience
Work History
Internship Student
Marriott Madinah
03.2023 - 08.2023
- I worked on several essential tasks during my internship at the Madinah Marriott Hotel in Saudi Arabia that gave me a thorough understanding of the hotel's operations
- I actively participated in the check-in and check-out process for visitors, improving my conversational and customer service abilities
- I was able to help with event planning and coordination by working with many departments, showcasing my flexibility and ability for planning
- I also had the opportunity to assist knowledgeable professionals, which gave me insight into the approaches and issues that the hospitality industry encounters on a daily basis
Internship Student
Ritz-Carlton Jeddah
07.2021 - 12.2021
- Paid close attention to real-world scenarios and work of qualified professionals to develop deep and meaningful understanding of Food and Beverage Dept
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
- Trained in the Sales and Marketing Dept, by attending sales calls and meetings
- Trained in the Front Office Dept
- Checking guests in and out, assisting VIPs with their requests
- In room dining, order taking and food deliveries
- Attended taste panels in kitchens
Front Desk Agent
Jeddah Marriott Hotel
07.2018 - 09.2018
- Managed guest reservations and room assignments
- Greeted guests on arrival and sent luggage to assigned rooms
- Collected credit card information for transactions and posted charges for customers
- Helped to increase guest satisfaction ratings through prompt and quality service
- Registered guests, promoted hotel services and upsold guest rooms
Cashier
Goombas Kitchen and Pizza
06.2017 - 09.2018
- Processed cash register transactions on POS and provided correct change
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Resolved conflicts with customers and looked for opportunities to improve satisfaction
- Maintained clear checkout area for tidy presentation
- Maintained knowledge of current products and proper pricing
- Answering the phone for food deliveries
- Controlled all cash in and out
- Keep records for all staff clock in and out for their shifts
Education
Bachelor of Arts - Hospitality Management
Swiss Hotel Management School
06-2024
Bachelor of Arts - Hospitality Management
Schellhammer Business School
BBA - Hospitality Management
HTMi Switzerland-Dubai
High School Diploma -
Penn Foster High School
Scranton, PASkills
- Set up devices
- Balance accounts
- Problem-solving
- Analytical thinking
- Networking
- Digital archiving
Languages
English
Arabic
Volunteer Experience
Volunteer, Habitat for Humanity, Children with disabilities, 2017
Hobbies and Interests
Basketball varsity captain at International American school Jeddah
Timeline
Internship Student
Marriott Madinah
03.2023 - 08.2023
Internship Student
Ritz-Carlton Jeddah
07.2021 - 12.2021
Front Desk Agent
Jeddah Marriott Hotel
07.2018 - 09.2018
Cashier
Goombas Kitchen and Pizza
06.2017 - 09.2018
BBA - Hospitality Management
HTMi Switzerland-Dubai
High School Diploma -
Penn Foster High School
Bachelor of Arts - Hospitality Management
Swiss Hotel Management School
Bachelor of Arts - Hospitality Management
Schellhammer Business School
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