Kareem Hussein

• Plan and execute events, including corporate functions, conferences, exhibitions, and social gatherings.
• Develop event concepts, themes, and schedules based on company objectives.
• Coordinate with internal teams, vendors, and stakeholders to ensure seamless event execution.
• Source and negotiate contracts with venues, caterers, decorators, and other service providers.
• Oversee event budgets, track expenses, and ensure cost-effectiveness.
• Manage event logistics, including permits, transportation, and accommodations.
• Monitor event setup, execution, and post-event breakdown.
• Address any issues or last-minute changes during events.

Conduct post-event evaluations to assess success and areas for improvement

• Achieved smoother workflow by establishing clear plan objectives and milestones.
• Facilitated training sessions on planning tools to increase team productivity.
• Developed detailed project timelines to ensure timely completion.
• Coordinated with various departments for seamless execution of plans.
• Directed daily operations to achieve maximum output and reduce costs.

• Company Overview: Le Meridien Dubai Hotel & Conference Centre, Aloft Dubai Airport, Element Dubai Airport, Aloft Al Mina, Element Al Mina, Le Meridien Fairway
• Serve as contact person for clients, vendors, and meeting planners and communicate with them by phone and email to respond to questions and requests
• Promote awareness of brand image internally and externally
• Assist manager/supervisor in making telephone calls to specified individuals
• Design, confirm, and communicate room layouts and set-up requirements for special events
• Manage pre-event billing details, such as costing out events, developing the banquet event order, and obtaining deposits
• Organized timely delivery of materials for smooth operation flow.
• Utilized strong multitasking skills whilst managing multiple projects simultaneously.
• Maintained excellent relationships with suppliers and stakeholders for beneficial collaborations.
• Managed resources effectively, reducing wastage significantly over time.
• Answered phone calls and responded to emails from clients.
• Addressed customer complaints and resolved issues.
• Managed and prioritised varied and busy workload to meet deadlines.
• Planned and coordinated events and activities, maintaining seamless and efficient workflow.
• Received and actioned feedback to improve personal performance.

• Company Overview: Le Meridien Dubai Hotel & Conference Centre, Aloft Dubai Airport, Element Dubai Airport, Aloft Al Mina, Element Al Mina, Le Meridien Fairway
• Preparing VIP report for in house guests
• Assisting the night manager with handling night operation and reports
• Following SOPs for upselling and being the top up-seller during all working period with the team
• Taking care of guests reviews and contacting them after checking out in case of a negative review to be taken into consideration and avoid the mistake in the future
• Revising promotions and contracts during night shift for travel agents bookings
• Le Meridien Dubai Hotel & Conference Centre, Aloft Dubai Airport, Element Dubai Airport, Aloft Al Mina, Element Al Mina, Le Meridien Fairway

• Company Overview: Hurghada, Egypt
• Achieve positive outcomes from Guest queries in a timely and efficient manner
• Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
• Ensure that the FOM is kept fully aware of any relevant feedback from guests and, or, other departments
• Accomplish a high level of up-selling to increase the hotel revenue
• Check and update the allocation of rooms for all guests and follow up on the special requirements requested by the guests
• Make the night run at night shift
• Hurghada, Egypt

• Company Overview: Sharm El-Sheikh
• Motivate colleagues to meet service, welcoming, and hospitality standards goals
• Create and modify arrivals room’s allocation with service levels in mind
• Check in for the guests with providing the right service in the right time and offering upselling for them
• Maintain detailed and courtesy the in house guests with following up their requests
• Have the ability to balance cash reports daily
• Sharm El-Sheikh