KAREM ELDABAA
Dubai,United Arab Emirates
Summary
Professional Sales with experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
8
8
years of professional experience
Work History
Receptionist
BELLAROSE MEDICAL CENTER
DUBAI, UAE
05.2023 - Current
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Offered knowledgeable, friendly support to in-office guests.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Acted as first point of contact for wide range of personnel.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
- Assisted with set up of ID card and access permissions following site security practices.
- Reduced waiting times through effective time and resource management.
- Kept reception area clean and organized to uphold professional office reputation.
- Managed bookings using Booker software to schedule, cancel and re-arrange appointments.
- Received payments for Products or services and updated balances in computer.
- Reviewed customer history to recommend appropriate products and services.
SALES EXECUTIVE
TOWN TEAM
Cairo, Egypt
02.2019 - 01.2023
- Welcomes shoppers and identify a customer's needs in order to effectively provide them guidance.
- Maintain satisfactory merchandise visibility and stock availability of fast moving and sale items.
- Manage sales target and ensure achieve through effective planning and implementing new strategies.
- Coordinate stock levels, manage stock acquisition, finalize order form and replenish accordingly upon delivery.
- Perform stock inventory and display merchandising on sale items, ordering stock and submiting daily and monthly sales report.
- Perform other duties such as taking payments, gift wrapping, enclosing trial products, giving out gift vouchers.
SALES EXECUTIVE
RAYA STORE
Cairo, Egypt
01.2016 - 12.2018
- Engage with customers in a courteous and professional manner, whether in a retail store, over the phone, or via online channels.
- Have a deep understanding of the mobile devices, plans, and accessories being offered.
- Stay up-to-date with the latest features and trends in the mobile industry.
- Promote and sell mobile phones, plans, accessories, and related services to customers.
- Meet or exceed sales targets and quotas.
- Assist customers in choosing the right mobile device and service plans that suit their needs and budget.
- Provide information about product specifications, features, and pricing.
- Offer basic technical support, such as setting up and configuring mobile devices, troubleshooting common issues, and explaining how to use various features.
- Resolve customer issues or escalate them to the appropriate department
Education
BACHELOR OF COMMERCE - ENGLISH SECTION
Faculty of commerce Menofia University
Menofia, EgyptSkills
- Report writing skills
- Sales goal attainment
- Relationship management
- Lead development
- Partnership marketing
- Service promotions
- Market trends understanding
- Brand-building strategies
- Customer relations
- Salesforce
- Customer service
- Problem-solving
- Communication skills
- Accounting
sections.external_links.name
Languages
Arabic
Native
English
Advanced
Timeline
Receptionist
BELLAROSE MEDICAL CENTER
05.2023 - Current
SALES EXECUTIVE
TOWN TEAM
02.2019 - 01.2023
SALES EXECUTIVE
RAYA STORE
01.2016 - 12.2018
BACHELOR OF COMMERCE - ENGLISH SECTION
Faculty of commerce Menofia University
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