Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Leonie Karam

Dubai,DU

Summary

I bring a solid medical background coupled with extensive sales and customer service expertise. Eager to transition my skills into the retail luxury industry, where I can offer a unique blend of professionalism and customer-focused engagement

Overview

13
13
years of professional experience

Work History

Branch Operations Coordinator

Silkor Aesthetic Medical Center
06.2022 - Current
  • Improved branch efficiency by streamlining processes and procedures for daily operations.
  • Enhanced customer satisfaction through effective communication and prompt resolution of issues.
  • Wok on a business plan every month to reach the center target and personal target target.
  • Maintained detailed records of customer interactions, enabling tailored communication and personalized support.
  • Trained new team members on company policies, procedures, and best practices to ensure consistent service quality across the board.
  • Managed complex scheduling tasks such as arranging appointments or coordinating special deliveries according to specified timeframes.

Online Personal Shopper

Luxe Box
05.2018 - Current
  • Attended industry events, establishing valuable contacts within the retail sector to better serve clients'' unique needs.
  • Helped customers locate products and checked store system for merchandise.

Supervisor Medical Representative

TheraNutri
04.2020 - 06.2022
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhanced customer satisfaction by promptly addressing and resolving follow-up inquiries.

Clinical Dietitian

KK Clinic For Nutrition & Psychology
10.2018 - 06.2022
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed individualized meal plans and Deliver Food boxes - full board or half board meal plan.
  • Implement the Psycho x Nutrition Program at schools.

Clinical Dietitian

Ideal Clinic
09.2015 - 10.2018
  • Enhanced patient outcomes by implementing evidence-based nutrition interventions and monitoring progress.
  • Developed individualized meal plans for patients, considering their medical conditions and personal preferences.
  • Improved patient satisfaction with dietary services by conducting regular assessments and addressing concerns promptly.

Retail Sales Associate

Zara
02.2011 - 09.2018
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits..
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
  • Assisted in training new employees on store procedures, product information, and sales techniques to maximize team effectiveness.

Education

Bachelor of Science - Clinical Dietitian

University Saint Esprit Kaslik
Lebanon
06.2015

Skills

  • Inventory Control
  • Team Leadership
  • Process Improvement
  • Problem Solving
  • Customer Service
  • Branch Security
  • Sales Development
  • Relationship Building
  • Attention to detail

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Timeline

Branch Operations Coordinator

Silkor Aesthetic Medical Center
06.2022 - Current

Supervisor Medical Representative

TheraNutri
04.2020 - 06.2022

Clinical Dietitian

KK Clinic For Nutrition & Psychology
10.2018 - 06.2022

Online Personal Shopper

Luxe Box
05.2018 - Current

Clinical Dietitian

Ideal Clinic
09.2015 - 10.2018

Retail Sales Associate

Zara
02.2011 - 09.2018

Bachelor of Science - Clinical Dietitian

University Saint Esprit Kaslik

Similar Profiles

CREATE PROFILE
Karen Leonie Karam