Karim Abdelghany
Store Manager
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
Work History
Owner Manager
Gimy store men's wear
Cairo
Store Manager
04.2019 - Current
- Villa mod for design and cloth tailoring - Abudhabi, Uae
- Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits
- Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products
- Supervised and led [Number] department managers and [Number] shop floor employees
- Monitored stock levels and wrote timely order supply requests to replenish merchandise
- Reduced costs and improved operations by analysing processes and customer feedback
- Managed staff scheduling and payroll to optimise performance
- Analysed sales and marketing information to update strategic plans
- Addressed and corrected sales staff communication issues in tactful and effective manner
- Resolved customer problems by answering questions, investigating concerns and building positive rapport
- Provided useful product guidance to assist with buying decisions, closing valuable customer sales
- Led and motivated sales teams to consistently meet and exceed monthly sales goals
- Maintained daily transactions records, enabling diligent financial monitoring and assessment
- Communicated product benefits confidently and enthusiastically, effectively engaging customers to increase sales likelihood
- Delivered training and appraisals to build staff performance.
Education
Bachelor of Commerce: Accountant -
Ain shams university
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05.2008 - 05.2019
Skills
Order management
Maximizing profitability
Relationship building and management
Team leadership and coaching
Bank deposit procedures
Vendor management
Hourly shift management
Database Management
Staff Management
Financial operations management
Customer Response
Goals and performance
Sales expertise
Timeline
Store Manager
04.2019 - Current
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05.2008 - 05.2019
Owner Manager
Gimy store men's wear
Bachelor of Commerce: Accountant -
Ain shams university