Karim Abdelghany

04.2019 - Current

Villa mod for design and cloth tailoring - Abudhabi, Uae
Delivered excellent service, greeting customers warmly and delivering faultless assistance throughout store visits
Built loyal customer bases by delivering excellent service and ensuring availability of in-demand products
Supervised and led [Number] department managers and [Number] shop floor employees
Monitored stock levels and wrote timely order supply requests to replenish merchandise
Reduced costs and improved operations by analysing processes and customer feedback
Managed staff scheduling and payroll to optimise performance
Analysed sales and marketing information to update strategic plans
Addressed and corrected sales staff communication issues in tactful and effective manner
Resolved customer problems by answering questions, investigating concerns and building positive rapport
Provided useful product guidance to assist with buying decisions, closing valuable customer sales
Led and motivated sales teams to consistently meet and exceed monthly sales goals
Maintained daily transactions records, enabling diligent financial monitoring and assessment
Communicated product benefits confidently and enthusiastically, effectively engaging customers to increase sales likelihood
Delivered training and appraisals to build staff performance.

Summary