Karim Abouelata
Dubai,United Arab Emirates
Summary
Dynamic professional skilled in analytical problem-solving and providing customer-focused solutions in equipment diagnostics and maintenance. Extensive experience in field service engineering and quality assurance, with a strong ability to collaborate and communicate effectively. Known for adaptability and punctuality, committed to continuous improvement and delivering impactful results.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Field service engineer
Infinity Medical Supplies
Dubai
2024.02 - Current
- Conducted thorough evaluations and repairs on aesthetics laser machines, utilising advanced diagnostic tools to enhance operational efficiency and client satisfaction.
- Undertook comprehensive failure analysis to prevent future breakdowns.
- Provided 24 / 7 on-call support, ensured uninterrupted operations.
- Coordinated with cross-functional teams for seamless project execution.
- Ensured customer satisfaction with timely resolution of service requests.
Intern - Field Service Engineer
Alphamed, Al Khayyat Investments (AKI).
Dubai
2023.08 - 2023.10
Carried out meticulous installation and maintenance of Zeiss's medical microscopes, Atoms's ENT workstations, and Baxter's dialysis machines using specialised diagnostic tools.
Intern - Field Service Engineer
Al Hayat Pharmaceuticals
Sharjah
2023.05 - 2023.07
Conducted installation and maintenance activities for Arjo hospital beds, Nihon Kohden EEGs and ECGs, patient monitors, defibrillators, Entermed workstations, and bioMérieux microbial detection systems, including blood culture machines and immunoassay systems, utilising specialised technical skills and equipment.
Education
B.Sc in Biomedical Engineering - Engineering
Ajman University
Ajman, UAE 2019.08 - 2023.09
Skills
- Analytical thinking
- Time management
- Quality assurance
- Customer service
- Problem solving
- Quick learner
- Adaptability
- Equipment installation and testing
- Troubleshooting and maintenance
- Field service engineering
- Collaboration and teamwork
- Communication skills
- Documentation and reporting
- Service level agreement adherence
- Field service reporting
- Repair procedure execution
Languages
Arabic
Native
English
Fluent
References
References available upon request.
Timeline
Field service engineer
Infinity Medical Supplies
2024.02 - Current
Intern - Field Service Engineer
Alphamed, Al Khayyat Investments (AKI).
2023.08 - 2023.10
Intern - Field Service Engineer
Al Hayat Pharmaceuticals
2023.05 - 2023.07
B.Sc in Biomedical Engineering - Engineering
Ajman University
2019.08 - 2023.09