Karim Ayad
Dubai
Summary
Experienced Project Supervisor/Key Account Manager with a demonstrated history of working in the Governmental Contracts (VOC), inspection and testing industry. Skilled in Negotiation, Commercial Inspection, Analytical Skills and Project Coordination. Strong operations professional.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Supervisor
Applus Velosi
12.2023 - Current
- Maintained open communication by presenting regular updates on project status to customers.
- Organized scope, schedule and assignments for entire team.
- Increased client satisfaction ratings by maintaining open lines of communication throughout each project phase.
- Analyzed project performance data to identify areas of improvement.
- Exceeded client expectations in delivering comprehensive solutions that addressed their unique challenges and needs.
- Consistently met or exceeded project deadlines through effective time management and prioritization.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Enhanced revenue growth by building strong relationships with key corporate accounts and identifying their needs.
- Presented professional image consistent with company's brand values.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Key Account Manager
Geo Chem Middle East
09.2020 - 12.2022
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
- Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.
- Built and maintained strong client relationships to drive business growth.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Negotiated prices, terms of sales and service agreements.
Business Development Manager
Bureau Veritas
04.2016 - 08.2020
- Builds business by identifying and selling prospects; maintaining relationships with clients.
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
- establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analyzing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Education
Bachelor of Commerce - Accounting And Business Management
Ain Shams University
Cairo, Egypt10.2009
Skills
- Document Management
- Status Updates
- Detail Oriented
- Earned value analysis
- Team Collaboration
- Contract Management
- Budget Control
- Project Scoping
- Relationship Building
- Quality Control
- Cost Analysis
- Presentation abilities
- Technical Presentations
- Excellent Communication
- Organizational Skills
- Decision-Making
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Certification
- ISO 17020 Awareness Training.
- Verification Of Conformity Concepts & Procedures.
- Customer Satisfaction
- ISO 9001 Lead Auditor.
- Sales Force.
Timeline
Project Supervisor
Applus Velosi
12.2023 - Current
Key Account Manager
Geo Chem Middle East
09.2020 - 12.2022
Business Development Manager
Bureau Veritas
04.2016 - 08.2020
Bachelor of Commerce - Accounting And Business Management
Ain Shams University
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