Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic
Belma Alesevic

Belma Alesevic

Abu Dhabi

Summary

Dynamic Sales and Marketing Manager with a passion for driving business success through innovative strategies and impactful campaigns. With 10 years of experience in sales and marketing roles, I have successfully developed and implemented comprehensive strategies that have resulted in significant revenue growth and market share expansion. Known for my ability to lead and inspire teams to achieve excellence, I excel in strategic planning, market analysis, and customer relationship management. Seeking a challenging role where I can leverage my skills and experience to make a meaningful impact on business outcomes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales and Marketing Manger

Linea C Skin Care
12.2023 - Current
  • Built relationships with clients and community to establish long-term business growth.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Successfully mediated negotiation between our company and a key vendor, resulting in a mutually beneficial agreement and help in business growth.


Sales and Marketing Manger

Gungor Chef Restaurant
10.2021 - 11.2023
  • Developed and implemented comprehensive sales and marketing plans aligned with organizational objectives, including strategies for lead generation, customer acquisition, and brand positioning.
  • Led and mentored a team of sales and marketing professionals, providing guidance, coaching, and performance feedback to optimize individual and team performance.
  • Conducted market research and analysis to identify emerging trends, customer needs, and competitive threats, informing product development and marketing initiatives.
  • Collaborated with cross-functional teams, including product development, operations, and finance, to ensure alignment and integration of sales and marketing efforts across the organization.
  • Managed the execution of marketing campaigns across various channels, including digital marketing, advertising, social media, events, and promotions, to drive brand awareness and customer engagement.
  • Cultivated and maintained relationships with key accounts and strategic partners, negotiating contracts and agreements to drive business growth and foster long-term partnerships.

Sales & Marketing Manger

Patron Meathouse
10.2019 - 10.2021


  • Develop and maintain professional relationships with all guests inform the guest of any menu specials
  • Schedule all dining reservation and make arrangements for various special services and diners/requests
  • Leading team during busy operation and ensuring that guests are satisfied with provided high level of service
  • Presenting and offering our products by the visiting different companies
  • Working closely with team members in order to provide high level of service and guests satisfaction

Seller

Addiko Bank
11.2017 - 09.2019
  • Actively engaged with customers to identify their borrowing needs and recommend suitable loan products, including personal loans, auto loans, mortgage loans, and lines of credit.
  • Built and maintained strong relationships with clients by providing personalized guidance and addressing their concerns and questions regarding loan options, terms, and eligibility criteria.
  • Utilized effective sales techniques to overcome objections, negotiate terms, and close loan deals in accordance with bank policies and regulatory requirements.
  • Collaborated with loan underwriters and processors to facilitate the loan application and approval process, ensuring timely and accurate completion of paperwork and documentation.
  • Conducted thorough credit assessments and risk evaluations to determine applicants' creditworthiness and assess the feasibility of loan approvals.
  • Stayed informed about market trends, interest rate fluctuations, and changes in lending regulations to provide clients with up-to-date information and advice.
  • Maintained detailed records of customer interactions, loan applications, and sales activities using the bank's CRM system, ensuring accuracy and compliance with data protection laws.

Teller

Addiko Bank
06.2016 - 10.2017
  • Serves customers by completing account transaction
  • Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits
  • Sells cashier's checks, traveler's checks, and series e bonds
  • Answers questions in person or on telephone and refers customers to other bank services as necessary
  • Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports
  • Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative.

Managing Sales Director / Part Time

"Lungo Mare" Travel Agency
05.2015 - 05.2016
  • Responsible for advising clients about suitable travel options in accordance with their needs, wants and capabilities
  • Creating travel programs in accordance to law and company budget in order to achieve profit
  • Promote and market the business
  • Manage budgets and maintain statistical and financial records sell travel products and tour packages
  • Source products and destinations to meet consumer demands for bespoke travel and sustainable tourism
  • Deliver and exceed branch performance and productivity take part in familiarization visits to new destinations, to gather information on issues and amenities of interest to consumers.

Call Center Sales Representative

"Top Shop" Sales Agency
04.2014 - 04.2015
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Selling and upselling products and goods available on the market.

Admin Assistant

"KRIN - MZ" Company D.O.O.
01.2013 - 02.2015
  • Working directly with the owner preparing and following up on contracts/products to be ordered
  • Managing paperwork and ensuring that it is compliant in accordance with law, rules and regulations
  • Making sure that various country taxes are applied on certain products bought
  • Coordinating with construction companies and collaborating on getting the proper material for various projects
  • Making the sales proposals and contracts for clients
  • Providing and ensuring invoices to the clients and update of the same in the books.

Education

Diploma Economic / Banking -

University Of Economics And Business
01.2015

Skills

  • Leadership
  • Sales
  • Customer Service
  • Time Management
  • Communication Skills
  • Problem Solving
  • Attention to Details

Certification

  • Certified Fitness Instructor
  • Sales Strategy
  • Body Anatomy, Fitness Training Programs

Languages

Bosnian
English
Russian

Hobbies and Interests

  • Painting
  • Reading
  • Travelling
  • Fitness
  • Volleyball

Timeline

Sales and Marketing Manger

Linea C Skin Care
12.2023 - Current

Sales and Marketing Manger

Gungor Chef Restaurant
10.2021 - 11.2023

Sales & Marketing Manger

Patron Meathouse
10.2019 - 10.2021

Seller

Addiko Bank
11.2017 - 09.2019

Teller

Addiko Bank
06.2016 - 10.2017

Managing Sales Director / Part Time

"Lungo Mare" Travel Agency
05.2015 - 05.2016

Call Center Sales Representative

"Top Shop" Sales Agency
04.2014 - 04.2015

Admin Assistant

"KRIN - MZ" Company D.O.O.
01.2013 - 02.2015

Diploma Economic / Banking -

University Of Economics And Business

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Belma Alesevic