Karim Hisham
HR Exceutive
Dubai
Summary
As Human Resources I was responsible for delivering five star services to all colleagues, meeting them and greeting them with a smile and assisting them with all their needs. I had experience variety of people nationalities and cultures, working with colleagues from more than 20 countries. I also work closely with the Admin team and assist with a large number of personnel related administrative duties. I provide administrative support to the department and colleagues ensuring human resources activities, policies, processes and procedures are followed. I also had the opportunity to cross training in other areas of human Resources (public relation) in order to increase both knowledge and level of expertise as a Human Resources professional. Bilingual Human Resources Administrator offering [7] years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.
Overview
9
9
years of professional experience
3
3
Languages
Work History
HR Executive
Atrium, Talaat Mustafa Group, Alex
05.2019 - Current
- Assist with day to day operations of the HR functions and duties
- Manage and update applications received and update the current data based on our recruitment channels
- Updates employee files to document personnel actions and to provide information for payroll and other use
- Ensure final settlement payments are issued
- Support all internal and external HR-related inquiries or requests
- Maintain proper records of employee attendance and leaves
- Assist HR Manager in policy formulation, hiring and salary administration
- Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts
- Schedule meetings, interviews, HR events and maintain agendas
- Produce and submit reports on general HR activity
- Process payroll and resolve any payroll errors
- Complete termination paperwork and exit interviews
- Keep up-to-date with the latest HR trends and best practices
- Coordinate performance appraisals
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Evaluated human resources structure and plan for continual improvement and offered individuals professional and personal growth opportunities.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
HR Supervisor & Acting PR Manager (Pre-Opening)
Warwick Doha Hotels
Doha
09.2015 - 11.2018
- Maintained human resources regulatory compliance with local, state and federal laws.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200 new employees.
- Liaises with Accounts Department to ensure final settlement payments are issued to employees on their last working day.
- Organize required internal and external documentation for obtaining work visa.
- Compiles and issues to HODs, monthly report on employee's vacation balance status.
- Opens "New Starters File" for each recruit following up with Immigration Liaison Officer in regards to work permit and visa requirements.
- Head count report weekly for HR and twice a month for hotel.
- Follows up on ID and Resident permit status.
- Liaises with HR Manager to ensure Change of Advice is issued in regards to Contract Renewal and confirmation letter sent to employee.
- Keeps accurate records of employee contract renewal.
- Recording and tracking expiry of Residence Permits taking the necessary steps for renewal.
HR Coordinator
Sonesta Hotel
Doha
09.2014 - 09.2015
- Ensures all required documents are received by effective use of "Employee Documentation
- Prepares monthly HR report, keeping accurate and organized records
- Ensures all filings are done on a daily basis with no back log
- Co-ordinates and working along with Government Relations Manager to have Residence Permit issued within 4 weeks of employee’s start date
- Ensure Government medical check is carried out within first week of employment
- Carry out Exit Interviews and monthly report forwarded to DOHR
- Advise Staff House Supervisor of all outgoing staff
- Arrange Arabic letters to staff
- Examines employee files to answer inquiries and provides information to authorized persons
- Compute wages and record data for use in payroll processing
- Maintain records for use in employee benefits.
Guest Services Agent
Park Royal Hotel - KL Malaysia
01.2011 - 02.2012
- Meets and greets arriving Arabic and Foreigners guests and bids them farewell as they leave
- Reviews the arrival list daily and assists in preparing and distributing welcome amenities
- Attends promptly to customers' inquiries and assists them with their needs
- When it comes to complaints, i allow guests to speak first and then provide solutions to their issues or concerns
- Logs the day's activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention
- Always be present in the hotel lobby and should maintain proper assist at all times
- Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed team communications and information for meetings.
Education
Bachelor of Business Administration -
Victoria Irvine University
Skills
HR SystemMicrosoft Word, PowerPoint, ExcelOPERA Property Management SystemStaff inductionOrganizational DevelopmentStrategic HR Leadership
Supervisory expertise
Security threat response
Accomplishments
- Documented and resolved Timekeeping which led to accurate attendance records for all Depts.
- Resolved product issue through consumer testing.
- Collaborated with team of 6 persons in the development of HR system.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved recruiting staff, benefits and payroll by completing manning budget with accuracy and efficiency.
Additional Information
- Age: 35 years.
- Date of birth: 17th of July 1987.
- Nationality: Egyptian.
- Gender: Male.
- Marital status: Married.
Timeline
HR Executive
Atrium, Talaat Mustafa Group, Alex
05.2019 - Current
HR Supervisor & Acting PR Manager (Pre-Opening)
Warwick Doha Hotels
09.2015 - 11.2018
HR Coordinator
Sonesta Hotel
09.2014 - 09.2015
Guest Services Agent
Park Royal Hotel - KL Malaysia
01.2011 - 02.2012
Bachelor of Business Administration -
Victoria Irvine University