Karim Mansour
United Arab Emirates,Dubai
Summary
I’m a highly organised events and operations professional who thrives on bringing people, plans, and moving parts together. With hands-on experience in event operations, logistics, and fleet management, I enjoy creating smooth, memorable guest experiences through effective hotel coordination and clear communication across teams. Known for my collaborative, upbeat approach, I keep details on track, plans flexible, and operations running seamlessly behind the scenes.
Overview
6
6
years of professional experience
Work history
Transportation Manager
AUDITOIRE
AlUla , Saudi Arabia
2026.01 - 2026.01
- Managed transportation operations for 20+ guests, coordinating 9 vehicles across 2 hotels for airport arrivals, departures, and on-demand transfers.
- Scheduled and supervised drivers in real time, ensuring vehicle readiness, standby coverage, and punctual service across overlapping transport windows.
- Oversaw driver wellbeing and vehicle maintenance, maintaining safety, reliability, and uninterrupted transport operations throughout the event.
Logistics manager
AUDITOIRE
AlUla , Saudi Arabia
2025.12 - 2025.12
- Coordinated end-to-end logistics for a 14-member staff team, managing housing, arrivals, room assignments, and on-site access to ensure smooth operations throughout the event.
- Served as the primary point of contact for staff needs, proactively resolving accommodation issues, access challenges, and last-minute requests in real time.
- Maintained operational continuity under time-sensitive conditions, ensuring all team members were supported, informed, and able to focus on smooth event delivery,
Content Specialist
Amazon
2024.07 - 2024.12
- Edited and proofread materials to maintain high standards of accuracy, clarity, and readability.
- Develop and execute content strategy for the company's digital platforms, including websites, mobile app in English and Arabic.
- Work closely with the trade team to gather requirements, feature updates, and promotional content for the app and website.
- Editing the images to be uploaded for each product with certain guidelines.
- Contribute to the development and maintenance of the company's content style guide and editorial standards.
Retail Sales Representative
Al Futtaim, IKEA Jebel Ali
Dubai , United Arab Emirates
2021.07 - 2024.06
- Planning and revising area layout & sales steering to support prioritized products.
- Generated, reviewed, and distributed sales reports each week for management.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Managed complaints with calm, clear communication and problem-solving.
- Guided teams in product merchandising and inventory management.
- Checked product availability, pricing, dimensions, and other specifications using Navision Dynamics.
Camel Cup Transport Coordinator
AUDITOIRE
AlUla, Saudi Arabia
2024.04 - 2024.04
- Coordinated transportation for the event, managing 10+ vehicles to ensure timely, reliable guest pickups and drop-offs.
- Prepared and dispatched vehicles for guest service, maintaining readiness standards and aligning transport timing with event schedules.
- Tracked and reported guest arrivals, departures, and movements, sharing real-time updates with the guest management team to enable seamless coordination.
Transport Supervisor
AUDITOIRE
AlUla, Saudi Arabia
2024.04 - 2024.04
- Supervised on-ground transport staff, assigning positions and roles to manage vehicle flow and ensure smooth entry and exit operations.
- Designed and allocated parking layout from an empty plot, organizing designated spaces for vehicles so guests could park efficiently and without confusion.
- Coordinated separate routing for buses and cars, preventing traffic clashes by managing staggered entry points and controlled access zones.
- Implemented traffic management systems, installing signage and barriers to safely divert traffic and guide guests toward the event site.
Falcon Cup Guest Management
AUDITOIRE
AlUla, Saudi Arabia
2024.01 - 2024.01
- Ensured guest room readiness prior to check-in, verifying assignments and resolving accommodation issues to deliver a smooth arrival experience.
- Coordinated real-time communicated between guests and the transportation team, aligning arrivals, departures, and on-site movement.
- Acted as on-ground guest support, addressing needs promptly and ensuring a seamless event experience.
Management Organization BTV
AUDITOIRE
AlUla, Saudi Arabia
2022.03 - 2022.03
- Oversaw logistics across 6 accommodation sites, managing 10+ rooms pers location for 60 staff, ensuring room readiness and smooth arrivals.
- Managed staff onboarding and welfare, briefing staff on catering processes, laundry services, and responding to on-site needs.
- Coordinated staff travel logistics, confirming flight bookings, ticket distribution, and arrival timelines to ensure full operational coverage.
- Provided cross-team on-ground support, assisting logistics, transport, and guest services teams to maintain seamless event operations.
Home Delivery
Al Futtaim, IKEA Jebel Ali
Dubai, United Arab Emirates
2019.09 - 2021.07
- Possessed and updated knowledge of products or services, compliance rules and operations for streamlined problem handling.
- Organized files to support efficiency and traceability.
- Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention.
Education
Diploma in Information Technology Management -
Alison
Russia2025-01
Bachelor of Science - Hotel Management
Amity University
Dubai2019-01
Foundation Course - Accounting, IT/Programming, English, Mathematics, Arabic
Murdoch University
Dubai2016-01
Skills
- Event Operations Management
- Logistics Management
- Transportation and Fleet Management
- Guest Experience Management
- Vendor and Hotel Coordination
- Record-Keeping and Operational Tracking
- Cross-team Communication
- Contingency Planning
Languages
Arabic
Native
English
Proficient (C2)
Russian
Elementary
Personal Information
Timeline
Transportation Manager
AUDITOIRE
2026.01 - 2026.01
Logistics manager
AUDITOIRE
2025.12 - 2025.12
Content Specialist
Amazon
2024.07 - 2024.12
Camel Cup Transport Coordinator
AUDITOIRE
2024.04 - 2024.04
Transport Supervisor
AUDITOIRE
2024.04 - 2024.04
Falcon Cup Guest Management
AUDITOIRE
2024.01 - 2024.01
Management Organization BTV
AUDITOIRE
2022.03 - 2022.03
Retail Sales Representative
Al Futtaim, IKEA Jebel Ali
2021.07 - 2024.06
Home Delivery
Al Futtaim, IKEA Jebel Ali
2019.09 - 2021.07
Foundation Course - Accounting, IT/Programming, English, Mathematics, Arabic
Murdoch University
Diploma in Information Technology Management -
Alison
Bachelor of Science - Hotel Management
Amity University