Karim Ouzaghla
Dubai Marina,United Arab Emirates
Summary
Driven real estate professional based in Dubai, committed to building a long-term career within the industry and progressing through experience, performance, and market expertise. Having begun my real estate journey in leasing, I have developed a strong foundation in client relations, negotiation, market knowledge, and property transactions. Prior to transitioning into real estate, I gained extensive experience in high-end hospitality, where I refined my customer service, communication, and relationship-building skills while working in fast-paced, luxury environments. Combining a client-focused approach with strong commercial awareness, I am dedicated to delivering exceptional service, building lasting relationships, and advancing within Dubai’s dynamic real estate sector.
Overview
10
10
years of professional experience
Work history
Leasing Agent
LUXfolio Real Estate
Al Quoz
2025.07 - Current
- Conducted high-volume cold calling to international landlords, building relationships and securing new property listings.
- Persuaded and negotiated with property owners to grant listing rights, ensuring a steady pipeline of apartments and villas.
- Managed and organized property viewings for clients, showcasing apartments and villas while highlighting key selling points.
- Advised clients on market trends, pricing, and property options to match their requirements.
- Led negotiations between landlords and tenants, achieving mutually beneficial rental agreements.
- Maintained strong client relationships to encourage repeat business and referrals.
- Coordinated with landlords to ensure properties were market-ready and competitively positioned.
- Handled inquiries, follow-ups, and documentation to ensure smooth leasing transactions.
Head waiter
Lucky Cat by Gordon Ramsay
Mayfair, UK
2022.12 - 2025.07
- Delivered exceptional dining experiences by providing attentive, personalized service in a high-end, fast-paced environment.
- Maintained deep menu knowledge to confidently recommend dishes and pairings, ensuring guest satisfaction.
- Coordinated with kitchen and bar staff to guarantee accurate, timely service while upholding the restaurant's luxury standards.
Receptionist
The Comet Hotel
Hatfield
2018.09 - 2022.12
- Welcomed guests with a friendly and warm attitude as they arrived at the hotel.
- Accurately recorded guest reservations and check-in details, paying close attention to special requests, allergies, and accessibility needs.
- Provided room keys and information about hotel amenities, ensuring guests understood check-in procedures and policies.
- Monitored guest satisfaction throughout their stay, promptly addressing any concerns or requests to enhance their experience.
Retail sales associate
SportDirect.com
2016.09 - 2018.10
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Sought opportunities to up-sell and add-on additional merchandise.
Education
Bachelors – LAW LLB -
University of Hertfordshire
A-Levels - Business, Law & Politics
Bsix Sixth Form College
GCSEs - undefined
The Archbishop Lanfranc Academy
Skills
- Exemplary communication
- Customer service-orientated
- Proficient in customer service
- Strong client-interaction skills
- Works well as part of a team
- Reliable and punctual
- Energetic and enthusiasm
- CRM systems usage
- Salesmanship prowess
- Upselling and cross-selling strategies
LANGUAGES
English Native
Arabic C1 - Advanced
French C2 - Proficiency
Accomplishments
Directors choice - Leasing division
Timeline
Leasing Agent
LUXfolio Real Estate
2025.07 - Current
Head waiter
Lucky Cat by Gordon Ramsay
2022.12 - 2025.07
Receptionist
The Comet Hotel
2018.09 - 2022.12
Retail sales associate
SportDirect.com
2016.09 - 2018.10
A-Levels - Business, Law & Politics
Bsix Sixth Form College
GCSEs - undefined
The Archbishop Lanfranc Academy
Bachelors – LAW LLB -
University of Hertfordshire