Karim Shawky Abbas
Abu Dhabi,UAE
Summary
Experienced professional with a strong background in workforce scheduling, credit card transactions, and refund authorisation. Demonstrates exceptional patience under pressure and proficiency in return and exchange procedures. Skilled in cash handling, aiming to leverage these competencies to enhance operational efficiency and customer satisfaction in a dynamic retail environment.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Cashier supervisor
Seoudi Supermarket
Cairo, Egypt
01.2023 - 11.2024
- Managed till floats to maintain financial integrity.
- Enhanced customer satisfaction by efficiently processing transactions.
- Checked out customers, provided exceptional service.
- Balanced cash registers, maintained accurate financial records.
- Scheduled staff shifts to ensure optimal coverage during peak hours.
- Streamlined operations with effective scheduling of cashier shifts.
- Supervised team of cashiers, upheld high standards of professionalism.
- Offered instruction, coaching and motivation for enhanced team morale.
- Increased team productivity through effective staff planning, coordination and task delegation
- Monitored stock levels and ordered popular items to meet customer demand.
- Achieved smooth checkout process with diligent cash handling.
- Communicated effectively with management regarding operational concerns.
Cashier
Seoudi Supermarket
Cairo, Egypt
01.2022 - 12.2022
- Resolved customer complaints professionally leading to higher retention rates.
- Assisted customers with enquiries to enhance their shopping experience.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Communicated product information to customers, driving informed purchases.
- Maintained clean and organised workspace to ensure efficient service.
- Balanced till at end of day, maintaining accurate records.
- Coordinated with team members for smooth shift transitions.
- Processed payments swiftly for improved customer experience.
Education
Bachelor's Degree in Business Administration -
International Academy for Engineering & Media Scie
Skills
- Workforce scheduling
- Credit card transactions
- Refund authorisation
- Patience under pressure
- Return and exchange procedures
- Cash handling proficiency
Languages
Arabic
Native
English
Intermediate
Timeline
Cashier supervisor
Seoudi Supermarket
01.2023 - 11.2024
Cashier
Seoudi Supermarket
01.2022 - 12.2022
Bachelor's Degree in Business Administration -
International Academy for Engineering & Media Scie
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