Karim Zantour
Sousse,Tunisia
Summary
Dedicated professional with strong customer service orientation and exceptional interpersonal skills. Proven ability to adapt to changes and work effectively within a team. Committed to leveraging communication skills and teamwork to achieve organisational goals.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
Work History
Sales assistant
Zara
Sousse, Tunisia
03.2023 - 03.2024
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Delivered exceptional after-sales service, encouraging repeat business.
- Offered personalised shopping advice to enhance customer experiences.
Sales assistant
Step By Step Shoes
Sousse, Tunisia
09.2015 - 06.2022
- Conducted daily inventory checks to manage stock levels accurately.
- Offered personalised shopping advice to enhance customer experiences.
- Assisted customers with product selection for optimal satisfaction.
- Delivered exceptional after-sales service, encouraging repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Barista
Barista's Cafe
Sousse, Tunisia
07.2013 - 06.2015
- Upheld excellent relationships with regular clients fostering loyalty and repeat business.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
- Offered personalised beverage recommendations, enhancing customer rapport.
Education
High School Diploma - Technical Sciences
Lycée Technique de Sousse
TunisiaSkills
Customer service orientated
Good team player
Interpersonal skills & Good communicator
Easy to adapt to changes
Languages
Arabic
Native
English
Fluent
French
Fluent
Timeline
Sales assistant
Zara
03.2023 - 03.2024
Sales assistant
Step By Step Shoes
09.2015 - 06.2022
Barista
Barista's Cafe
07.2013 - 06.2015
High School Diploma - Technical Sciences
Lycée Technique de Sousse
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